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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

I received a car loan very quickly and without any problems

I received a car loan very quickly and without any problems, the contact was very positive and I recommend it to everyone Reviewed on: 11th August 2022

Hands down great company

Very quick to let me know I was accepted and lovely to deal with. Reviewed on: 11th August 2022

Best ever finance company !!

Great company, used a few times. Always give best rates and have friendly knowledgeable staff. Easy and efficient to contact online,phone or text. Definitely best finance company wouldn’t go anywhere else. Thankyou first response finance. Reviewed on: 11th August 2022

Always helpful

Never disappoints me always goes that extra mile when they trying to get your finance in place Reviewed on: 11th August 2022

Amazing Service

Easy to understand professional advice, nice helpful staff and when I encountered an issue it was quick & seamless process. Reviewed on: 11th August 2022

Excellent company

First response is an excellent company with First class customer service. I have used this company for 9 years and have never been let down. Reviewed on: 11th August 2022

Good credit

very good company, low interest rate, I recommend to my friends Reviewed on: 11th August 2022

Amazing company

Never had an issue with the service I receive from first response always professional and always willing to help my wife is also with them and can’t fault them Reviewed on: 11th August 2022

Helpful and understanding

I was recently unable to work due to injury so I was only receiving statutory sick pay, I wasn't able to cover alot of my bills including my car finance. I got in contact with first response finance and they were very understanding of my situation and willing to help me in every way they could. I am forever grateful as without their support I would have been stuck in a rut. Reviewed on: 11th August 2022

Excelent

Excelent care of customers...fast services...briliant Reviewed on: 11th August 2022

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