Smart Money People Logo

First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (6931)

Car Finance

5
No fuss, No hassle have great knowledgeable staff that ges the right deal for your budget Reviewed on: 23rd July 2022

Always a helpful and pleasant service

5
I have been with 1st Responce finance over 15 yrs and have never once had any issues what so ever, always smooth and efficient. Reviewed on: 23rd July 2022

Easy to work with

5
When you don’t understand finances, first response make it so simple and easy to understand. Reviewed on: 23rd July 2022

minimum formalities maximum satisfaction

5
fast, friendly and professional service. contacting first response finance is pure pleasure. Reviewed on: 23rd July 2022

fantastic company to deal with

5
very efficient company to deal with, great staff to help you with any questions or issues u may have. Brilliant Reviewed on: 23rd July 2022

My experience was first class

5
The staff could not me enough which made my experience excellent and I drove away with a car in an hour u thought I wouldn't get car finance but this company gave me a chance with good rates of interest would use the. All the time Reviewed on: 23rd July 2022

The best finance company

5
My expirence with response Finance was Amazen & am happy to be one of there customer & i we like doing my next Finance with the, they are trust worlthy. Reviewed on: 23rd July 2022

Excellent !

5
First response has come To my rescue twice now. Their customer services are amazing. Very easy to deal with at any point through the financing process. I would recommend them to everyone. Reviewed on: 23rd July 2022

Excellent company

5
I have delt with this company on a few occasions now and wouldn't go anywhere else. They give excellent customer service/care, quick responses, very helpful and attentive but the best thing about them is their friendly and welcoming attitude. Financing can be overwhelming and stressful with all the paperwork ect but their easy to manage portal and quick to answer phone line makes it a smooth transaction for me as the customer. Reviewed on: 23rd July 2022

Excellent

5
Friendly, honest and kept me up to date during the whole process. When the dealer I was buying from wasn’t on their list of dealers they work with, this was soon rectified. The online portal is user friendly and an excellent way of checking process and providing documents Reviewed on: 23rd July 2022

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review