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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Brilliant

Brilliant company and easy to use site Reviewed on: 23rd July 2022

Excellent service

Always available and ready to help with any issues Reviewed on: 23rd July 2022

First response

Best finance company ever. Helped me to get a car finance really fast and with no complicated forms to fill. Reviewed on: 23rd July 2022

First class company

Good company, allowed me to make manual payments on my finance as well as my fixed monthly payment giving me the opportunity to clear my finance sooner with less interest to pay, really friendly customer service team, interest rates very reasonable. I would not hesitate to use First Response again should I need another car... Reviewed on: 23rd July 2022

Top Notch

They bent over backwards to be able to approve my loan, and were pleasant to speak with. Reviewed on: 23rd July 2022

Excellent

Such a pleasure to use these guys again, such a simple procedure Reviewed on: 23rd July 2022

Awesome team

This is the best car finance company I've ever come across. Due to confidentially I can not mention individual names who have dealt with my cases but the teams amazing. Obviously there's many departments but each and everyone of them deserve a gold star. When I had issues with my first car Reviewed on: 23rd July 2022

Easy and helpful!

I needed help getting finance on my car however I am not a wizz when it comes to car finance! They made it very easy to understand without being patronising and helped break down all the costs. Whenever I need help I know I can call up and my call will be answered quickly with a friendly person on the other end. Reviewed on: 23rd July 2022

Definitely there for you!

I still need to pay but they are there for you! Reviewed on: 23rd July 2022

Bad credit

I had bad credit and first response help me out with a car and my credit score Reviewed on: 23rd July 2022

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