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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

excellent

5
friendly helpful and try their best to get you a deal Reviewed on: 22nd July 2022

Excellent company

5
Excellent service great peace of mind very understanding Reviewed on: 22nd July 2022

Fantastic and fair

5
Have had 6 deals with them over the past years, Fantastic highly trained staff ,very knowledgeable and friendly . I recommend them 100% Reviewed on: 22nd July 2022

ABOVE ALL ELSE!!

5
My experience with First Response Finance have been absolutely fantastic. They are always there at the end of the phone to help you and guide you in the right directions. I will highly recommend this company to absolutely every single person I can. 100% effort since the very start. Reviewed on: 22nd July 2022

Excellent service faultless

5
Excellent from start to finish kept up to date all the way Reviewed on: 22nd July 2022

Excellent help and quick response helped me get my new bike in no time

5
Extremely helpfully and quick responsive if any issues arose couldn't be happier with the service Reviewed on: 22nd July 2022

Compassionate

5
With a really bad credit score and with constant unsuccessful applications. First Response Finance were the only ones who walked me through my credit rating, the agent I was dealing with showed compassion and understanding we discussed all the items on my credit file and the reasons behind some of my debts. I was honest about my finance and he could see that through my report. He got me a really affordable deal and a really nice car. I have been driving run down bangers since I passed my test. And now I drive a really nice Audi. The car dealership connect with first response finance ( McKinney motors) are fantastic 5 stars for them too. And thank you first response for getting me my First nice car. Reviewed on: 22nd July 2022

Been brilliant im actually on my second vehicle within there customer service is amazing

5
Brilliant in every way never been unhappy with the service provided Reviewed on: 22nd July 2022

Loan made simple

5
Applied for car loan and was taken through the whole process with help on line and email simple and quick Reviewed on: 22nd July 2022

Brilliant

5
Brilliant and excellent and very easy to pay back and work with you Reviewed on: 22nd July 2022

Review First Response Finance: Car finance now

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