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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Amazing company

5
Found it hard to get car finance els we’re but first response finance was there to welcome me straight away would highly recommend this company Reviewed on: 22nd July 2022

Proud

5
The experience I got was very friendly and polite they helped me in what ever I needed. I was proud to be a customer. Reviewed on: 22nd July 2022

Best finance company!!

5
Always been so helpful, and proffesional! This is the second car i have financed through them and would 100% recommend to anyone! Reviewed on: 22nd July 2022

Excellent

5
They really are excellent finance providers, I wanted to buy a vehicle from a local dealer and they wasn’t set up with first response, they couldn’t believe how quick they was not only getting the dealer approved but also paying out, they are an excellent company who actually listen to why you may have adverse credit and make a sensible decision, they are not just a company where computer says no which sadly too many lenders are these days, more lenders should follow first response can’t praise them highly enough. Reviewed on: 22nd July 2022

the best

5
the best experience with this company Reviewed on: 22nd July 2022

Very helpful and straightforward

5
It was never difficult to get in touch with first response. Very good in assessing people with a very quick response. Reviewed on: 22nd July 2022

Helpful

4
I fell behind in a payment & was struggling to catch up, instead of defaulting on the loan they helped me to find an option to keep my car & catch up on the back payment by spreading the cost. They are very helpful. Reviewed on: 22nd July 2022

Great service

5
Great company. Efficient and helpful Reviewed on: 22nd July 2022

Amazing company

5
I wouldn't of been able to get a car for my disabled child without their help . Weekly payments make it so much easier to pay than having to pay a large amount once a month Reviewed on: 22nd July 2022

Great customer service

5
First class service thought I would be refused finance but was surprised when they came back to me an affordable rate Reviewed on: 22nd July 2022