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First Response Finance: Car finance reviews

4.87
Based on 7,997 reviews, last reviewed 23rd Jul 2026
457% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026
Mr b's avatar
Mr b

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Great customer service and always very helpful

5
Great customer service and always very helpful Reviewed on: 25th April 2024

I have used first response for several years and the...

5
I have used first response for several years and they have been really helpful, friendly and quick. I would recommend them. Reviewed on: 25th April 2024

Very good helped me out helped me throughout the pro...

5
Very good helped me out helped me throughout the process Reviewed on: 25th April 2024

Very good finance company they advise is absolutely...

5
Very good finance company they advise is absolutely brilliant I listened to them waited for the one year of having a bike off them so I had positive collateral with them, which made it easier for me to get the Biker wanted Reviewed on: 25th April 2024

easy and fast to do Financial with them

5
Really easy to do easy and fast to do Financial with them Reviewed on: 25th April 2024

A bit of give and take....

4
Good company, only downfall I find, is 1. U cant change ur payment date if u need too without affecting ur credit file, and 2. The fact that if a payment falls on a weekend they always want to take it early (every other company take it on the next monday)... so they expect us to be be flexible with our payments to suit them, but not if it suits us to alter it for any reason... Reviewed on: 25th April 2024

Everything was perfect no hassle or stress

5
Everything was perfect no hassle or stress Reviewed on: 25th April 2024

Brilliant service from start to finish

5
Brilliant service from start to finish Reviewed on: 25th April 2024

Great company

5
Now onto my fifth car with first response....always easy to deal with and great with helping when there is an issue....even help when I was out of work due to illness and never felt like I needed to worry as they were great.... Reviewed on: 25th April 2024

Easy and helpful, helped me with my car finance and...

5
Easy and helpful, helped me with my car finance and are easy to deal with Reviewed on: 25th April 2024