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First Response Finance: Car finance reviews

4.87
Based on 7,997 reviews, last reviewed 23rd Jul 2026
457% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026
Mr b's avatar
Mr b

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7997)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Great Company

5
Easy from start to finish, Easy understanding finance. Reviewed on: 10th May 2023

Brilliant company and service

5
I'm on my second car with First Response Finance. Always very clear from the outset on payments, interest and totals. Very easy to deal with, no complaints at all. Reviewed on: 11th April 2023

Second car with them

5
They are so quick and efficient. Took 2 days to get my new car. And they deal with most dealers. Reviewed on: 12th February 2023

Great service and excellent customer support team

5
I had a car finance, I'm very happy with the service. Reviewed on: 24th September 2022

Very reliable and helpful service

5
I have been with this company for a while now they have been very helpful and ture to there word they also change the finance over to my new car and sorted everything out for me so I didn't have all the stress that I normally would have had and they made everything go through really smoothly for me as well thank you Reviewed on: 23rd September 2022

Excellent

5
Very good very fast decision Reviewed on: 31st August 2022

Amazing

5
Customer service top class and quick and easy 5 stars from me best of luck Reviewed on: 24th August 2022

Absolutely brilliant especially for bad credit customers

5
Would recommend first response finance to absolutely anyone! By far the best in the business. Great customer service and always willing to help if I could rate them a thousand stars i would. Well done first response team keep up the great work!! Reviewed on: 20th August 2022

Brilliant

5
Was allways there to speak,all done ✔️ Reviewed on: 16th August 2022

Thank you so much

5
I went trough first response finance for my car and they all were so helpful I didn’t know which way to turn as all my hands where tied… you have given me the opportunity to get a new car but also show things can change in a person over the years. Thanks so much guys ❤️ Would Definitely recommend 100% x Reviewed on: 15th August 2022