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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7997 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7997)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Car finance

I got car finance from first response finance With bad credit Very easy and made my day Reviewed on: 11th August 2022

Very helpful

Can not fault them very good for my business I would definitely recommend them to who everyone Reviewed on: 11th August 2022

Good customer service

Good communication. Staff informed me all through. Reviewed on: 11th August 2022

best iv ever used.

most pleasant and helpful company I've ever used, i have used this comoany many many yrs and couldn't be happier.they make it all so simple.. Reviewed on: 11th August 2022

Always very helpful not complicated

Used first response for many years and we are still using them now always been fair and helpful with us Reviewed on: 11th August 2022

Great for car finance

First response as been brilliant, I've had 3 cars with them . They are friendly and very helpful, quick and very good to deal with . Reviewed on: 11th August 2022

Great service

First response was very good for me .. applied online for the finance on my bike and received a phone call the very next day. The gentleman on the phone was very helpful and helped me with what I had todo next on the to complete the application. I would and have recommended friends and family to use first Responce Reviewed on: 11th August 2022

Brilliant service

Got a car on finance from these guys and never had any issues and always received brilliant service Reviewed on: 11th August 2022

helpful

Very happy with company they helped me loads an very grateful an explained everything to me Reviewed on: 11th August 2022

Fair, thorough and without surprise charges!

After a very thought process I was trusted with a finance that changed my life! They are highly professional and very friendly while also being through with the questionnaire and evidence requested. No surprises at the end of the month and they contact you monthly with small bill date reminders. Could not have asked for more! They have been flawless so far! Reviewed on: 11th August 2022

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