Smart Money People Logo
Go to business site
Share this page
Link copied

First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

First Response Finance Car finance reviews (6931)

Great company

5
They been so helpful and understanding, not judgmental, when other companies said no, they helped me with no time ! Still enjoying my car I've purchased year ago ! Best company out there Reviewed on: 22nd July 2022
Martyna 's avatar
Martyna

Very good car loans company. Fast and effective. Convenient installments.

5
I am very pleased with this company. Instalments are affordable for me. They are adjusted to my earnings. Reviewed on: 22nd July 2022
Anna's avatar
Anna

Very good

5
Very good company if you have any issues they sort it out and it’s all online so it makes it easier to log in and it’s a very easy process Reviewed on: 22nd July 2022
Matthew James's avatar
Matthew James

Absolutely amazing company

5
Well what can I say, I’ve had two cars from first response finance and I must say the moved heaven and earth to get me the finance that was right for me after every other company had turned me down and destroyed my credit file. Once I have paid off my vehicle I will be going straight back to them for an upgrade. Always there to help in a friendly and professional manner. Five star service. Reviewed on: 22nd July 2022
Jayfitz88 's avatar
Jayfitz88

Process was easy and customer service is really good and efficient

5
If you struggle with credit, which I did these are brilliant at lending without making you feel embarrassed. Great service very efficient and I got a great car Reviewed on: 22nd July 2022
Melissa Hamilton's avatar
Melissa Hamilton

First response finance

5
Great company 1st class service I would recommend to everyone Reviewed on: 22nd July 2022
Raymond morrison 's avatar
Raymond morrison

Amazing

5
Very helpful to accommodate everyone's needs! And always finds easy solutions to any problems you may face! Very good company Reviewed on: 22nd July 2022
Josh Ryan's avatar
Josh Ryan

Amazing service

5
I’ve used this company 3 times now to purchase a new car wouldn’t use any other finance company they are so helpful and friendly Reviewed on: 22nd July 2022
annmarie McArdle's avatar
annmarie McArdle

Friendly efficient staff

5
Have used twice now, always found staff friendly and helpful and sorted things out quickly, Would highly recommend Reviewed on: 22nd July 2022
Tanya Zeindler's avatar
Tanya Zeindler

Highly recommend

5
I have a car on finance through this company and have never had a problem, I have bad credit and they were still able to assist with this, very fast with getting all documents sorted and getting things done. Reviewed on: 22nd July 2022
Tia's avatar
Tia

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill