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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

Best about

5
First response are just the best about its so handy with the app no messing about 100% would recommend them.. Reviewed on: 22nd July 2022

Thoughtful considerate professional

5
My experience with first response was fantastic staff are so professional yet thoughtful and considerate. They were a great help from start to finish. Even after sorting out financing and helping you source the right car. Any time you call you don’t feel like a bother or inconvenience. I recommend them thoroughly. Keep up the good work.. Reviewed on: 22nd July 2022

Super easy experience

5
Haven't had to contact a lot but whenever I have the customer service has always been super easy and understanding. Always polite, call waiting time is never long. Would definitely recommend. Reviewed on: 22nd July 2022

Absolutely fantastic

5
Got my finance application sorted in minutes. Absolutely no problem. Excellent service Reviewed on: 22nd July 2022

Excellent freindly proffessional

5
Outstanding from start to finish Reviewed on: 22nd July 2022

The Best

5
They’re the best and I recommend it to anyone.I rate it 5 stars. Reviewed on: 22nd July 2022

Great service

5
First response were very helpful in the process of setting up my finance, they were more than happy to answer any queries I had. Nothing was a problem Reviewed on: 22nd July 2022

Great service

5
First response finance offered me a great deal and the whole process was so easy! Reviewed on: 22nd July 2022

Personal fast and clear

5
Helped me finance my car quickly, clear and prompt communication and good communication with car dealer making the transition very smooth for me. Reviewed on: 22nd July 2022

Proactive & Professional

5
If there was an option for more than 5 stars, this company would get it! They are proactive, easy to use, efficient and show the best customer care I have had with a finance & Hire company. Highly recommend this fantastic company. Reviewed on: 22nd July 2022

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review