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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Loan arranged very quickly

5
They couldn't of been more helpful when I had to buy a new car answered a few questions and it was all sorted and I now pay affordable monthly payments Reviewed on: 22nd July 2022
Melanie 's avatar
Melanie

Great company

5
Great company Easy to deal with and setup car finance, I even got a easter chocolate sent to me Reviewed on: 22nd July 2022
Danny Sayers's avatar
Danny Sayers

Outstanding

5
Grate company very qick to respond to your needs highly recommend Reviewed on: 22nd July 2022
Louise Stanton's avatar
Louise Stanton

Customer service is A*

5
Customer service goes above and beyond. I had a problem with a car I'd just bought. I couldn't of asked for anything more from first response from their help, communication and support. I wouldn't go anywhere else for car finance. If it hadn't of been for first response i would of been stuck with an unroadworthy car. Reviewed on: 22nd July 2022
Nadine Inkson's avatar
Nadine Inkson

Great customer service

5
Great customer service, very quick and a good portal to view payments made, patlyment schedule, the agreement, etc. Reviewed on: 22nd July 2022
Yvankaa Lindeman's avatar
Yvankaa Lindeman

Excellent finance company.

5
Excellent, keep you up to date if dates need to be change, and information. Reviewed on: 22nd July 2022
Mark Shepherd's avatar
Mark Shepherd

Brilliant company

5
Very understanding and always easy to get hold of if you have a problem, and always very accommodating Reviewed on: 22nd July 2022
Tommy's avatar
Tommy

Car finance

5
I've used this company twice now and highly recommend,very good communication and friendly helpful staff would definitely use again if needed Reviewed on: 22nd July 2022
Dorothy Green's avatar
Dorothy Green

Would not go anywhere else

5
First response have been an absolute pleasure to deal with, they have basically bent over backwards to make sure everything was in order with my car and even volunteered to pay for a few faults that I hadn’t noticed when I bought it. Highly recommend Reviewed on: 22nd July 2022
Linda Karen Todd's avatar
Linda Karen Todd

Car finance

4
Hello, if your looking for car finance when all other companies fail to meet your needs use this company Customer service is great and a quick payout was obtained, interest rates are a little higher than one would expect but they are fair for poorer credit rating. Overall would recommend to family and friends if a bank loan or similar wasn't obtainable. Reviewed on: 22nd July 2022
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Andrew Hinchliffe

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