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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7997 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7997)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent customer service!!

Fantastic help and support from start to finish they kept in touch with me throughout by call, text and email. Highly recommended customer advisors who are happy to help in any way possible! Thank you so much. Reviewed on: 11th August 2022

Would definitely recommend

I have had two lots of finance from this company, both times the customer service was great, made the hole experience easy and less stressful. Reviewed on: 11th August 2022

They do help

Was strugglei g to find a car on finance these did it for me no hassle process pick the car set the terms pick car up next day was swift was good experience all round Reviewed on: 11th August 2022

Execellent service

Good service listens attentively Reviewed on: 11th August 2022

Review

Like very friendly and happy with the service Reviewed on: 11th August 2022

Great service

Great service and very easy to deal with and plenty of products to suit any needs Reviewed on: 11th August 2022

Reliable

Quick, reliable. Kept in touch everyday Reviewed on: 11th August 2022

High recommend

They helped me so much when no one else word - fantastic Reviewed on: 11th August 2022

The best company by far

First response was the first time I applied for any kind of finance solely,my husband handled all that kind of stuff as I wouldn't have known where to start. Sadly my husband passed away so I had two options either try to buy myself a new car or start taking public transport,inwhich I'm ok with that but my children wouldn't be ,as my daughter is autistic and my other two have social anxiety so I went with option one ,first response made everything so straight forward and explained things I didn't understand now I have my new car and everyones happy thanks to f.r Reviewed on: 11th August 2022

First respone is simply spot on

Tried other finance companies. But they failed . Meant to be soft credit searches. But found out they were damaging searches. And some very high in interest rates. And wanting to dominateby offering 60 months terms , when only wanting 36 months terms. Reviewed on: 11th August 2022

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