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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

First Response, first Class

I’ve been privileged to have my last two cars from this company and have had a fantastic experience with them on both occasions. Highly recommended First Response to family and friends who have also became customers Reviewed on: 22nd July 2022

Fantastic finance company

Absolutely fantastic would recommend to all people I no when they need finance Very very professional from start to finish fantastic people very friendly Reviewed on: 22nd July 2022

Very easy and simple and understanding

They take care of everything without any issues Reviewed on: 22nd July 2022

Excelent service

Excellent experience od dealing with Reviewed on: 22nd July 2022

Very efficient service

Tailored the term and payments to suit my requirements Reviewed on: 22nd July 2022

mr

new customer with first response everything sorted out with no problems Reviewed on: 22nd July 2022

Brilliant company would recommend to anyone

Needed help getting a bike they helped me fast and easy brilliant staff makes things easy to understand Reviewed on: 22nd July 2022

Highly recommended

Best finance company around used them for 11 years no problems at all great company Reviewed on: 22nd July 2022

Everything about them is perfect

Second car I have bought using First Response Finance. Great service with friendly knowledgeable staff. Will be using these next time too! Reviewed on: 22nd July 2022

They did a good job.

They helped me and my wife pick the cars that would match us, helped us with paperwork, with everything. I really don't know others that would help their clients so much. Reviewed on: 22nd July 2022

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