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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7997 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7997)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very helpful nothing was to much trouble and very understanding to my needstrouble. And very und

I had poor credit yet they still took me on been with them now for over 7years and had 3 cars through them Reviewed on: 11th August 2022

Best company in the world so happy to have this team as my finance company!

So my vehicle was stolen and recovered first response was the first and last company I rang they helped me replace all damaged parts and my vehicle was back on the road the next week with no expense to myself I was amazed at how nice and how much they helped me 10/10 company there's really no one else like them! Reviewed on: 11th August 2022

Helpful

I’ve been with first Response for 2 years and they were very helpful when I was taking out my finance and very quick Reviewed on: 11th August 2022

Excellent experience.

After taking to frf I was over the moon with there services. All there to help staff excellent from start to finish. If you need finance try first response finance just a phone call away from getting a new car,van or motorbike. 100% . Reviewed on: 11th August 2022

Very happy

I took out car finance with this company I don't have good credit history but this company did everything possible to help me secure the finance for my new car at a very reasonable price ,the whole process was very easy from the initial application to the funds being transferred to dealership I've spoke to a couple of the staff on the phone and both times they have been very helpful and friendly would definitely recommend first response and certainly use them in the future. Thank you first response team Reviewed on: 11th August 2022

First response finance

A excellent team of people helping gain the car I need to support my disabled wife, nothing was to much for them, even when struggling to pay the repayments, they changed my policy to weekly to try and help, which it did. I would highly recommend first response finance to anyone. Kind regards M.Robinson Reviewed on: 11th August 2022

Easy car finance

Contacted first response car finance around 8 years ago as at the time was struggling to obtain any finance, there rates are lower than alot of other companies out there but still reasonable, been with this company ever since , why go anywhere else if your happy. Cannot thank you enough for the easy application and fast payout to all car sales . Reviewed on: 11th August 2022

My 1st time experience

This is the first time I have used first response finance and I promise it won't be the last. From start to finish there colleagues could not have done enough to make my transaction that little but smoother. I finally got my dream car and its all thanks to you guys. Well done and keep up the work!! Reviewed on: 11th August 2022

Excellent experience quick

Quick, polite, no hassle. Brilliant Reviewed on: 11th August 2022

Very easy,helpful company

very fast and easy realisation of transaction,good contact Reviewed on: 11th August 2022

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