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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Amazing people and amazing service

Always helpful in anyway they can be Reviewed on: 22nd July 2022

Excellent company

They are a really amazing company. I felt like they genuinely cared about me and my situation and helped me with everything. I felt like they were in my corner and not the car dealership. Reviewed on: 22nd July 2022

Perfect Service

We Get our first car Finance with First response Finance. Everything go well and fast, price of credit was the best one for us and we will definitely take new car with them Reviewed on: 22nd July 2022

Accessible easy finance options.

Application was quick and easy, with reasonable interest rates based on my credit score. Dealing with them is also easy, and a lot of options to do so online. Reviewed on: 22nd July 2022

Cannot ask for more!

When many others let me down saying they could provide finance these guys seemed to go out there way to provide it for me and for that I'm truly grateful! Reviewed on: 22nd July 2022

Excellent provider

On purchasing my used car i was given protection shouod 8 have a breakdown. Luckily I didnt need to use it but it gave me peace of mind that in the event of any breakdown first response would meet my needs. Reviewed on: 22nd July 2022

Used them now for a number of years

Used them now for a number of years easy to use and they are hard working to accommodate your needs Reviewed on: 22nd July 2022

First Response

Honest, reliable company that keeps it real and affordable for your motor needs! That’s why as a family we’ve used them 3times and will use them again. Rod Peach Reviewed on: 22nd July 2022

Best ever

Was so helpful couldn’t say enough about them Reviewed on: 22nd July 2022

Super

Reviewed on: 22nd July 2022

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