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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6931)

Super

4
Reviewed on: 22nd July 2022
Chris 's avatar
Chris

Excellent service!

5
Competent, polite, courteous and efficient customer assistance! Reviewed on: 22nd July 2022
P.Corellis's avatar
P.Corellis

The first response team

5
I spoke to the most respectful, understanding man called Matt, there was nothing more he could have done for me, he listened, understood everything I said and was very pleased to give me the loan for my car, I would recommend this team to anyone and 10 out of 10 , is an understatement of their help and advice Reviewed on: 22nd July 2022
Michele Weir 's avatar
Michele Weir

Excellent service

5
The service is very good the team were great. My experience with them I can not fault. Would highly recommend Reviewed on: 22nd July 2022
Natalie 's avatar
Natalie

Very friendly fast response

5
Excellent service friendly staff would highly recommend to family and friends Reviewed on: 22nd July 2022
Ruth's avatar
Ruth

Easy and helpful when we were in dire need.

5
After my loyal 22yo car broke down and died, first finance helped me find credit as I have no credit rating ....due to never having had any. I relied on my car to get to work and my disabled son to school. They made it super easy and I can control everything through my own account log in. My credit rating has shot up and continues to rise due to them updating my records monthly. Couldn't recommend high enough. Reviewed on: 22nd July 2022
Lainey's avatar
Lainey

Customer service is great

5
I have never experienced any trouble with first response. They are quick, efficient and very helpful Reviewed on: 22nd July 2022
Collette brogan 's avatar
Collette brogan

Excellent

5
Alwayvery helpful and understanding highly recommend to all never any problems. Reviewed on: 22nd July 2022
Stephanie Taylor 's avatar
Stephanie Taylor

Making dreams come true

5
Making dreams come true …………………….. Reviewed on: 22nd July 2022
Steven Whetstone's avatar
Steven Whetstone

Excellent customer service

5
I'm currently on my second agreement with first response,their service is faultless,5 star! Reviewed on: 22nd July 2022
Sean Barcoe's avatar
Sean Barcoe

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