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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6932 reviews)

View other First Response Finance products

4.94

Based on 6,932 reviews, last reviewed 31st Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Super

Reviewed on: 22nd July 2022

Excellent service!

Competent, polite, courteous and efficient customer assistance! Reviewed on: 22nd July 2022

The first response team

I spoke to the most respectful, understanding man called Matt, there was nothing more he could have done for me, he listened, understood everything I said and was very pleased to give me the loan for my car, I would recommend this team to anyone and 10 out of 10 , is an understatement of their help and advice Reviewed on: 22nd July 2022

Excellent service

The service is very good the team were great. My experience with them I can not fault. Would highly recommend Reviewed on: 22nd July 2022

Very friendly fast response

Excellent service friendly staff would highly recommend to family and friends Reviewed on: 22nd July 2022

Easy and helpful when we were in dire need.

After my loyal 22yo car broke down and died, first finance helped me find credit as I have no credit rating ....due to never having had any. I relied on my car to get to work and my disabled son to school. They made it super easy and I can control everything through my own account log in. My credit rating has shot up and continues to rise due to them updating my records monthly. Couldn't recommend high enough. Reviewed on: 22nd July 2022

Customer service is great

I have never experienced any trouble with first response. They are quick, efficient and very helpful Reviewed on: 22nd July 2022

Excellent

Alwayvery helpful and understanding highly recommend to all never any problems. Reviewed on: 22nd July 2022

Making dreams come true

Making dreams come true …………………….. Reviewed on: 22nd July 2022

Excellent customer service

I'm currently on my second agreement with first response,their service is faultless,5 star! Reviewed on: 22nd July 2022

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