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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7997 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7997)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Streamlined process

Very easy to apply, understand options and maintain. No nonsense, happy customer Reviewed on: 11th August 2022

Very helpful

I would highly recommend first response as a good finance company very helpful When out of their way to help me put my mind at rest I have recommended my friends and family and they are very happy as well as I Reviewed on: 11th August 2022

Helpful, easy and a pleasure

My wife and I have been using FRF for a few years and there customer service is outstanding. There products are brilliant and the whole process from start to finish is so easy and an absolute pleasure. Reviewed on: 11th August 2022

Car finance

Very fast and brilliant service. Didn’t have a problem getting finance On my car. Would highly recommend to other people who are looking for finance. Very active with messages about when payments are getting took. Love this finance company Reviewed on: 11th August 2022

Eager to help an easy to talk to

Never had a problem with paying always take their payment when they are meant to which I like Reviewed on: 11th August 2022

Efficient

Fast friendly and efficient used services for over six years and will continue Reviewed on: 11th August 2022

Fantastic service

Always able to help great service Reviewed on: 11th August 2022

Great finance Service

Incredibly good service I can’t fault at all Reviewed on: 11th August 2022

Excellent

Great company, very friendly staff and always quick to respond Reviewed on: 11th August 2022

First class service

I have both my car and my motorbike through driest response and on both occasions when taking out the agreement’s it really was effortless every time I spoke with them they were so pleasant and helpful. I would highly recommend them and have done to anyone I’ve spoke with. Very satisfied customer. Reviewed on: 11th August 2022

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