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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7995 reviews)

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4.87

Based on 7,995 reviews, last reviewed 21st Jul 2026

34133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent service good follow up, it was easy to un... Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7995)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great company

Have used them for 3 different vehicles. My car and 2 motorbikes. Unfortunately the first bike was stolen and they delt with the Insurance company they have always been good if I had a problem. Like when I changed jobs and my payday changed. Couldn't rate this company any higher, have recommended to my son who is jow looking for his first motorbike with them. Reviewed on: 26th July 2022

Amazing Customer Service

From the moment my call was answered I was put at ease, amazing customer service, nothing was a problem, great to back on the credit ladder. Reviewed on: 26th July 2022

Outstanding service

I have had 3 cars using finance from first response and they have always been very helpful and professional Reviewed on: 26th July 2022

Amazing service

Help anyone within reason Have recommended 5 friends they have all been accepted amazing service Reviewed on: 26th July 2022

Very professional well organise

When though very quick was sired with a Garge and got my car straight away Reviewed on: 26th July 2022

Brilliant people really friendly and polite

Really friendly and polite they helped me get a moterbike absolutely brilliant will definitely recommend Reviewed on: 26th July 2022

Quick easy service to use

Friendly staff on phone, happy to help and explain everything well. Reviewed on: 26th July 2022

Best company

Best company about , they deserve to win Reviewed on: 26th July 2022

Excellent service

First time to use this company and the results were fantastic, great people and nothing was to much for them to help recommend this company to first and old and new customers Reviewed on: 26th July 2022

Great

Very good customer service I had no problems getting the finance on the bike I wanted. Reviewed on: 26th July 2022

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