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First Response Finance: Car finance reviews

4.87
Based on 7,995 reviews, last reviewed 21st Jul 2026
34133% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service good follow up, it was easy to un... Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026
Samson M's avatar
Samson M

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7995)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Fantastic company

5
Used first response 8 times and wouldn't go anywhere else.They make life so easy and when I've had some financial troubles they have always been there to help. Reviewed on: 26th July 2022

Best finance company ever !!

5
Every question was answered and was quick and easy to apply. Reviewed on: 26th July 2022

The best

5
At first response finance your are there to help you every step of the way and get you the best outcome there can also if you have a question of need a bit of help there are there to answer all your questions and help in every way there can Reviewed on: 26th July 2022

Great people

5
Everything perfectly explained, very kind Reviewed on: 26th July 2022

Excellent company

5
Very good company and very understanding Reviewed on: 26th July 2022

The process from start to finish on both occasions that I've used first response finance as been amazing.

5
The staff were very helpful and friendly, the customer service was excellent, I've had no negative response from the company even when due to technical issues with my wages from employer they were great with the potential late payment. Thus I would recommend them to any family or friends seeking finance for the purpose of buying a car. Reviewed on: 26th July 2022

Quick and easy to set up

5
Staff helpful no problems setting up finance at all Reviewed on: 25th July 2022

Straight forward process

5
Staff explained process of car finance in a matter that anyone could understand. I found process very straight forward and ever question I had was answered and explained well. Staff very friendly and professional. They did not bombard with with phone calls or emails and let me go at my pace. Would recommend as they were very helpful throughout the whole process. Reviewed on: 25th July 2022

Good company.

4
First response finance I have used twice now. When changing vehicle they made it clear and we're efficient at dealing with my queries and handling the change over of vehicle. Would recommend. Reviewed on: 25th July 2022

Highly recommended

4
Iv been with first response for over t years now had to lots of car finance with them an they have always been so helpful an understanding with cj aging dates around an helping out when in times of struggle, the staff over the fone are ways so helpful iv had a really good experience with them I will be staying woth them for future car finances. Reviewed on: 25th July 2022