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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Helpful all the way through the process

Helpful all the way through the process Reviewed on: 4th June 2026

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 5th June 2026

Good to work with.

Good to work with. Helped set up finance easily and changed Direct Debit payments dates to fit my lifestyle easily Reviewed on: 4th June 2026

Reply from First Response Finance Thank you for the four-star review! Response date: 5th June 2026

Understanding and helpful

Struggled to get finance for a car but with first response I wasn't immediately turned away. Having a disability I needed a good reliable car. After going through finances I was told how much I could have for a car and I got the best car I'd had because of first response. And it was easy and the staff were kind and understanding Reviewed on: 4th June 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 5th June 2026

Staff members were really helpful, consistent and re...

Staff members were really helpful, consistent and reliable Reviewed on: 4th June 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 5th June 2026

Excellent customer service.

Excellent customer service. Always willing to help out no matter the situation. Had multiple finance agreements and always been a seamless experience whether swapping,trading in or taking another car out on finance they were spot on! Reviewed on: 4th June 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 5th June 2026

CWS car finance

Perfect just what I’d hoped for a good deal and very helpful people well done First Responce keep up the good work Reviewed on: 4th June 2026

Reply from First Response Finance Thank you! Response date: 5th June 2026

The Application, Decision and Account Set Up process...

The Application, Decision and Account Set Up process was very fast and trouble free. I would have no hesitation in highly recomending First Responce following my experience with them so far. Reviewed on: 4th June 2026

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 5th June 2026

Great Customer Service from go to whoa

From the start of the process to the end, I can't fault the customer service and support. Any questions I had were answered quickly and in terms you could understand. They acted as an intermediary between myself and the dealer. Reviewed on: 4th June 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 5th June 2026

I have had no issue with them any time I need to cal...

I have had no issue with them any time I need to call that easy to chat to and friendly Reviewed on: 4th June 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 5th June 2026

Very helpful and friendly.

Very helpful and friendly. Sorted my fiance fast. Reviewed on: 4th June 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 5th June 2026

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First Response Finance: Car finance reviews

151% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Best car finance provider 2025

First Response Finance Car finance reviews (8001)

I have used first response for years,no hassle and e...

Helpful all the way through the process

Good to work with.

Understanding and helpful

Staff members were really helpful, consistent and re...

Excellent customer service.

CWS car finance

The Application, Decision and Account Set Up process...

Great Customer Service from go to whoa

I have had no issue with them any time I need to cal...

Very helpful and friendly.

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