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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Top finance company

It’s the best company ever. If you want a car finance you have to call them! Reviewed on: 22nd July 2022

Lovely people

Most friendly nicest people I’ve ever dealt with. Not like most finance companies that just want your money. Their staff are a pleasure to deal with Reviewed on: 22nd July 2022

Great customer service

Great customer service, always very helpful Reviewed on: 22nd July 2022

So understanding and great customer service

First time ever using a finance company and was a little nervous but when I had my 1st phone call they took they’re time to explain everything nothing was rushed or decided unless I was 100% percent sure about everything and any further contact I’ve had the customer service is second to none couldn’t be any happier to be dealing with first response and would highly recommend the company to anyone who’s looking finance Reviewed on: 22nd July 2022

Car finance

From start to finish quick response and car purchased...well recommended Reviewed on: 22nd July 2022

Great finance company

Had four cars through first and probably have another four Reviewed on: 22nd July 2022

Helpful, reliable service

I’m on my 4th car with FR and they’ve always been extremely helpful, would recommend them to anyone Reviewed on: 22nd July 2022

Great company

First response are great I have used them twice now highly recommended Reviewed on: 22nd July 2022

Helpful as hell

Always answer the phone Always helpful Reviewed on: 22nd July 2022

Very quick response

I was impressed with how quickly the finance was dealt with, very professional. Reviewed on: 22nd July 2022

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