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First Response Finance: Car finance reviews

4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6934)

Very quick response

5
I was impressed with how quickly the finance was dealt with, very professional. Reviewed on: 22nd July 2022

Great company

5
Help to finance a car purchase just after lockdown, this was at a time of uncertainty. Thanks Reviewed on: 22nd July 2022

Great company

5
Great company, had a issue with a car dealership and first response helped get it sorted straight away Reviewed on: 22nd July 2022

Brilliant

5
I have been using first response for years and they have all way been so helpful and over lockdown they where brilliant really brilliant Reviewed on: 22nd July 2022

Professional, helpful & informative

5
I have been dealing with First Response Finance for about five years now. They have always been very helpful and professional dealing with my car finance. The whole experience has been great from the first finance through to the re-financing to upgrade my car. Would highly recommend to anyone! Reviewed on: 22nd July 2022

Definitely recommend they provide a great service

5
This is my 2nd agreement with first response finance and have never had a problem. Reviewed on: 22nd July 2022

Informative and efficient.

5
We have been with First Response for many years. They have always tried to give us the best rates for finance, even when we were paying off an IVA for 5 years. Very helpful customer service. Reviewed on: 22nd July 2022

Professional Service

5
I found First Response to be a very confident and professional company. They are reassuring and provide the information in a comforting manner. They are also very supportive and fast with all responses. Totally Recommended. Reviewed on: 22nd July 2022

Quick, easy and hassle free. They work around you would Highley recommend

5
First response was there when I needed them. Quick , easy and stressful free and had me on the road within 24 hours. They go out their way to work around your budget. Very happy customer and would Highley recommend. Thank you Reviewed on: 22nd July 2022

Outstanding

5
Nothing is a trouble for them very understanding and patient go through all of your options to get the right finance you need I would highly recommend. Reviewed on: 22nd July 2022

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