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First Response Finance: Car finance reviews

View other First Response Finance products
4.95
Based on 6,930 reviews, last reviewed 20th Feb 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026
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Tez
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6930)

Absolute gems

5
The only company that would take me on and not over priced. Even gave me a discounted rate. Very happy customer and the staff are amazingly friendly. I wont be going anywhere else. Reviewed on: 16th June 2022
Raymond's avatar
Raymond

Would highly recommend

5
I would highly recommend sue to the fact of how helpful they are as second time in using them Reviewed on: 16th June 2022
Marc Richardson's avatar
Marc Richardson

First class & friendly customer service

5
When ever I've had an issue with something, whether it's a problem with the car itself or an unsuspecting issue, it's never been too much trouble to sort out, customer service is always amazing! Reviewed on: 16th June 2022
Jay Roby's avatar
Jay Roby

Top class

5
Been using first response for over 15 yrs, always talk through my options, very friendly and extremely helpful staff never had an issue with any member of the team. Would 1000% recommend to friends and family.. Reviewed on: 16th June 2022
Roy Davies's avatar
Roy Davies

Amazing company

5
Amazing company went above and beyond for me and my finance.thankyou so.much xx Reviewed on: 16th June 2022
Catherine Erskine 's avatar
Catherine Erskine

Helped me twice,

5
First Response Finance helped me get my first big motorbike after passing my test and then later after the final payment I got a new (to me) car through them. Great company to deal with! Reviewed on: 16th June 2022
Craig's avatar
Craig

Very helpful when I wanted to change my car after 1years they looked at my payment history and agreed straight away

5
Very helpful will go the extra mile to help you and staff are always very polite and respectful Reviewed on: 16th June 2022
Brian parker's avatar
Brian parker

Always Helpful

5
Best finance company i have ever dealt with nothing is a problem & customer service 2nd to non. All the staff always have a positive attitude whatever your needs. Reviewed on: 15th June 2022
Andrew Lavender's avatar
Andrew Lavender

First class service

5
I've been with first response for over 7 yrs now ......a first class service .. .can't fault them Reviewed on: 15th June 2022
Nigel Ellison's avatar
Nigel Ellison

absolutely incredible service

5
absolutely incredible service, customer service 2nd to non always put you first, helped me build my credit score and once my finance was settled they didnt hound me to finance again which was great Reviewed on: 15th June 2022
steve h's avatar
steve h

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