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First Response Finance: Car Finance reviews

4.95
Based on 6,927 reviews, last reviewed 29th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
Lucian's avatar
Lucian

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6927)

Top class

5
Been using first response for over 15 yrs, always talk through my options, very friendly and extremely helpful staff never had an issue with any member of the team. Would 1000% recommend to friends and family.. Reviewed on: 16th June 2022

Amazing company

5
Amazing company went above and beyond for me and my finance.thankyou so.much xx Reviewed on: 16th June 2022

Helped me twice,

5
First Response Finance helped me get my first big motorbike after passing my test and then later after the final payment I got a new (to me) car through them. Great company to deal with! Reviewed on: 16th June 2022

Very helpful when I wanted to change my car after 1years they looked at my payment history and agreed straight away

5
Very helpful will go the extra mile to help you and staff are always very polite and respectful Reviewed on: 16th June 2022

Always Helpful

5
Best finance company i have ever dealt with nothing is a problem & customer service 2nd to non. All the staff always have a positive attitude whatever your needs. Reviewed on: 15th June 2022

First class service

5
I've been with first response for over 7 yrs now ......a first class service .. .can't fault them Reviewed on: 15th June 2022

absolutely incredible service

5
absolutely incredible service, customer service 2nd to non always put you first, helped me build my credit score and once my finance was settled they didnt hound me to finance again which was great Reviewed on: 15th June 2022

Fantastic Service

5
Great company I have been with them three years now and I'm into my last year. I get my monthly statements every year and I also get a text message to remind me when my payment is due to come out. This is handy if my pay doesn't go into my account on time. Also I was offered a reduced payment for my last year if I wanted to pay my car off. Highly Recommended Reviewed on: 15th June 2022

Excellent service

4
Excellent customer service, the process was quick and easy. Would recommend to everyone Reviewed on: 15th June 2022

Customer friendly service

5
I've been with first response finance for years now everytime I call them I make a new friend and enjoy every minute of my call if its a car loan or personal loan they always seem to know what I need they are super helpful and smart I look forward to dealing with them again Reviewed on: 15th June 2022

Review First Response Finance: Car Finance now

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