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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6934)

Stunning customer support

5
A member of my family was sold a vehicle not fit for purpose, financed by First Response. From start to finish, the whole First Response team could not have been more helpful in achieving a resolution. I would recommend them to anybody. Reviewed on: 13th July 2022
Mary Young's avatar
Mary Young

Tops 1

5
First class service with this company can only give complimentary reviews Reviewed on: 9th July 2022
George Miller's avatar
George Miller

Transparent company

5
Amazing experience with first response finance! Got me the best infer possible and guided me through the process. No question was a daft question and they took their time in explaining each step to me. I was clear on the payments, terms etc. Would definitely use again! Amazing customer service! Reviewed on: 18th June 2022
Stuart 's avatar
Stuart

Very helpful company

5
We have been customers of First Response Finance for four years and they have been very helpful each time we’ve needed to contact them. They provide a finance service for people who are unable to get finance elsewhere and they do it in a way that is fair and supportive. I can’t recommend them highly enough and due to a change in life circumstances we now have our third car financed through First Response Finance. They’re a fantastic company to deal with. Reviewed on: 18th June 2022
Looby 's avatar
Looby

Absolute gems

5
The only company that would take me on and not over priced. Even gave me a discounted rate. Very happy customer and the staff are amazingly friendly. I wont be going anywhere else. Reviewed on: 16th June 2022
Raymond's avatar
Raymond

Would highly recommend

5
I would highly recommend sue to the fact of how helpful they are as second time in using them Reviewed on: 16th June 2022
Marc Richardson's avatar
Marc Richardson

First class & friendly customer service

5
When ever I've had an issue with something, whether it's a problem with the car itself or an unsuspecting issue, it's never been too much trouble to sort out, customer service is always amazing! Reviewed on: 16th June 2022
Jay Roby's avatar
Jay Roby

Top class

5
Been using first response for over 15 yrs, always talk through my options, very friendly and extremely helpful staff never had an issue with any member of the team. Would 1000% recommend to friends and family.. Reviewed on: 16th June 2022
Roy Davies's avatar
Roy Davies

Amazing company

5
Amazing company went above and beyond for me and my finance.thankyou so.much xx Reviewed on: 16th June 2022
Catherine Erskine 's avatar
Catherine Erskine

Helped me twice,

5
First Response Finance helped me get my first big motorbike after passing my test and then later after the final payment I got a new (to me) car through them. Great company to deal with! Reviewed on: 16th June 2022
Craig's avatar
Craig

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