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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6931)

Great customer service

5
Great customer service and easy process to get the finance I needed. Reviewed on: 13th August 2021
Diane Hassall's avatar
Diane Hassall

Brilliant

5
Helpful, friendly staff. I would recommend them to anyone. Reviewed on: 13th August 2021
Alison Adkins's avatar
Alison Adkins

Amazing service

5
I have had 3 cars on finance with first response. I have never ever had any issues, the staff have always dealt with my enquiry and helped me efficiently and with amazing customer service. I can not recommend this company enough. Reviewed on: 13th August 2021
Jade Litherland's avatar
Jade Litherland

Excellent Service

5
Excellent friendly and easy to use service. Changed my vehicle partway through the contract and this was an easy process Reviewed on: 13th August 2021
Paul Gilbert's avatar
Paul Gilbert

Helpful and easy

5
I recommend first response 100%. Everything has been easy and simple. Staff are super helpful and knowledgeable Reviewed on: 13th August 2021
Kia's avatar
Kia

Fast and reliable

4
First response helped me with my car finance and helped me find my dream car in minutes Reviewed on: 13th August 2021
Gemma's avatar
Gemma

Good and friendly company

5
Good company.. Help me get my dream car.... Thx Reviewed on: 13th August 2021
Mikelis Sulcs's avatar
Mikelis Sulcs

Best finance company to use

5
Always go out of their way to help there customers, very fast at responding. Reviewed on: 13th August 2021
Emma Louise Townley's avatar
Emma Louise Townley

Fast helpful profesional

5
Five star treatment helpful and informative . Reviewed on: 13th August 2021
Darren ip hur h's avatar
Darren ip hur h

Fist class

5
Top service and always willing to help out Reviewed on: 13th August 2021
Marko Joynt's avatar
Marko Joynt

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