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Freetrade: Online share dealing reviews

4.88
Based on 9,673 reviews, last reviewed 14th Mar 2026
26700% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great for beginners and experienced users. Free trading and investment app. Clear, intuitive and has everything you need as a beginner or experienced investor. Reviewed on: 14th March 2026
Marius David's avatar
Marius David

Latest lowest rating:

1

They're just not very good, RobinHood much better They're just not very good, RobinHood much better Reviewed on: 8th February 2026
Dee's avatar
Dee

About this product

Freetrade offer a GIA (general investment account).

You get commission-free investing with Freetrade. You can manage your portfolio on iOS, Android, or your web browser. Make regular investments with a Freetrade GIA using Direct Debits and recurring orders.

Freetrade GIA reviews help you find out what it’s really like to be a customer. If you’ve used Freetrade before, you can also leave a review and share your experience.

Freetrade Online share dealing reviews (9673)

Review of the Freetrade, Online share dealing:

Been with Freetrade for a few years now.

5
Been with Freetrade for a few years now. Good platform, prices and service Reviewed on: 14th March 2024

great for small investment

5
Have used their basic plan since 2019 and find it easy to buy/sell shares and have accumulated a portfolio of shares using spare cash each week. Easy to use with quick cash transfer and quick buy/sell process. Reviewed on: 11th March 2024

Friendly trading app

5
Good app, low per-trade fees, friendly customer service and all in all very easy to use Reviewed on: 11th March 2024

Quick, fun and easy share dealing

5
Never had any issues with Freetrade. It makes share dealing quick, fun and easy. I have and I would continue to recommend it to friends and family, if it’s something they want to get in to. Reviewed on: 11th March 2024

Great platform for quick easy trading

5
Great platform for quick easy trading Reviewed on: 11th March 2024

No Fees but average customer service

5
I have been trading for the past 3 years with Freetrade, Although if I have a question, it will take time for an answer. The platform has no fees (on the standard package) and it makes it very approachable. Reviewed on: 11th March 2024

Amazing experience haven’t had any issues at all.

5
Amazing experience haven’t had any issues at all. If anything because I haven’t had to use their customer service it has made it better because it has been perfect! Reviewed on: 11th March 2024

Very easy and accessible way to start your investmen...

5
Very easy and accessible way to start your investment journey Reviewed on: 11th March 2024

Great trading platform

5
Low fees. Great platform. Excellent selection of funds and shares, treasury bonds, pensions and Isa Reviewed on: 11th March 2024

Excellent customer service and easy to use

5
Freetrade has been incredibly easy to use, offers a wide range of products and - most importantly - has excellent customer service. On the rare occasions I have needed help, it has been quick and easy to get a response from a real human via the in-app chat function, and my queries have always been resolved. Their tiered membership system suits me as a casual investor and lets me pick what I need, which saves me money in the long run. Reviewed on: 11th March 2024

Great experiences across the whole product portfolio

5
Have my SIPP, GIA and ISA with Freetrade, and have made multiple transfers from other providers (Aviva, Aegon & Vanguard). Regularly invest into UK & US markets with a portfolio of over £300k, and always have had great experiences. The app is great and straight forward, the website offers a basic set of functionality and the customer service chat is effective. Reviewed on: 11th March 2024

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