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Freetrade: Online share dealing reviews

4.87
Based on 9,673 reviews, last reviewed 14th Mar 2026
26700% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Great for beginners and experienced users. Free trading and investment app. Clear, intuitive and has everything you need as a beginner or experienced investor. Reviewed on: 14th March 2026
Marius David's avatar
Marius David

Latest lowest rating:

1

They're just not very good, RobinHood much better They're just not very good, RobinHood much better Reviewed on: 8th February 2026
Dee's avatar
Dee

About this product

Freetrade offer a GIA (general investment account).

You get commission-free investing with Freetrade. You can manage your portfolio on iOS, Android, or your web browser. Make regular investments with a Freetrade GIA using Direct Debits and recurring orders.

Freetrade GIA reviews help you find out what it’s really like to be a customer. If you’ve used Freetrade before, you can also leave a review and share your experience.

Freetrade Online share dealing reviews (9673)

Review of the Freetrade, Online share dealing:

Investing as easy as it should be

5
Freetrades, great selection, is stocks coming down the line, an experience that is simple, yet sophisticated enough and easy to invest through. Reviewed on: 15th December 2018

Starting to feel stagnant

3
Freetrade started out great, still an active user of the platform but it feels like it's been ages since anything 'new' launched. Combine that with the increased pricing for the same experience & the 'average' customer support, I'd say Freetrade still have some unique aspects going for them but they're not as ahead of the competition as they once were. Reviewed on: 10th April 2023

Easy to use

5
Very simple and straight forward thats why I use it Reviewed on: 10th April 2023

Great app, great customer service

5
The customer service is like the app - straightforward, quick, and pleasant to use. Reviewed on: 10th April 2023

Best trading app

5
Super user-friendly app, no fees when trading. Recommend 100% Reviewed on: 10th April 2023

Easy to use, great team

5
Always responsive, customer service is second to none. Reviewed on: 10th April 2023

Easy to use and free

4
Simple format for novice home trader without complex commission rates etc. Lots of assets to trade. Reviewed on: 10th April 2023

Free trade

5
Good platform, great choice of stocks Reviewed on: 10th April 2023

Freetrade is good, but it can be better?

4
Best online share dealing platform in the UK, I've been using the product daily for years and seen it develop. Easy to use and very friendly for novices to navigate. Could be improved by offering more range of stocks without requiring higher increment plans, additionally, the incentives offered to recommend Freetrade to family and friends have fallen in recent years. My customer service experience is great and as a long-term user and early adaptor of the technology, I can honestly say I have not faced a single unsolved issue. The sense of community around the app has regressed since the early days, perhaps the integration of the community into the app could be utilised. Still the best in the UK by far, no other online share dealing app comes close in my opinion. Reviewed on: 10th April 2023

Easy to start and understand.

5
My Freetrade account was simple to set up and understand. The app has easy access and clear information about potential stocks and shares. Graphs allow progress over periods of time to be viewed easily and quickly.. Emails and the online community keep you up to date. Reviewed on: 9th April 2023

Highly recommended

5
I’ve been a Freetrade customer since 2021 and highly recommend them. Reviewed on: 9th April 2023

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