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Freetrade: Online Share Dealing reviews

4.88
Based on 9,360 reviews, last reviewed 25th Mar 2025
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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See only 5 star reviews
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Latest highest rating:

5

Simple to get started with trading It's been a very smooth process to get into trading Reviewed on: 24th March 2025
Bilen Ahmet's avatar
Bilen Ahmet

Latest lowest rating:

1

Woeful customer service experience. Woeful customer service experience. They are proven liars about their free shares policy. I would not trust this company any further. Reviewed on: 25th March 2025
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Andy Enrique

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Freetrade Online Share Dealing reviews (9360)

does what it says in name

5
very cheap way to buy and sell funds and shares Reviewed on: 15th April 2021

Simple, clear and fun investing

5
I joined as a first time investor, wishing I had got into stocks and shares investing years ago but found it a hard thing to get into, Freetrade has made it so simple and compelling that I've done exceptionally well with my investments over the last year. Top recommendation! Reviewed on: 15th April 2021

Best Investment app in the uk

5
I’ve been using Freetrade for a few months now and it’s by far the best investment app in the uk. The company shows full transparency and always keeps me up to date with everything I should know. Reviewed on: 15th April 2021

Modern day investing

5
The only ‘new age’ investment app that seems to be designed and implemented to a high standard Reviewed on: 15th April 2021

Very helpful

5
I transferred my pension over to my Freetrade SIPP and they was amazing. Kept me informed throughout the process. I would highly recommend Freetrade Reviewed on: 15th April 2021

A stockbroker that cares.

4
Freetrade are on an admirable mission with their customer's satisfaction at its core, looking to disrupt an industry that's been feeding off of high fees for decades. It's refreshing to be a customer of a company that truly cares and wants to offer the best service and fees possible. Worth bearing in mind that it's still young and thus has room for improvements, however this is also something they are aware of and very transparent about. Reviewed on: 15th April 2021

Great service to get started in investment

5
I’ve been using Freetrade since July last year and it’s been great so far, The customer service has been fantastic and easy to get speaking with advisors - no waiting on hold for hours! Perhaps they could improve the range of available investment trusts and ETF’s. Reviewed on: 15th April 2021

Cheap friendly app allowing you to quickly invest in your favoured stocks

4
Freetrade has taken away the barriers for small investors who may not have the capital to subsume the huge fees other brokers have. Some improvements could be made the the experience, especially around pricing data and stocks availalbe, but these are easily accepted due to the low cost of the platform and something I know they're working hard to improve Reviewed on: 15th April 2021

Access for everyone.

5
Great idea. Liked it so much I invested in the company. Reviewed on: 15th April 2021

Investing made easy.

5
Great app, makes buying shares super simple, and they have been busy launching new products and features without drifting away from their core business. Happy customer, no complaints here. Reviewed on: 15th April 2021

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