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Freetrade: Online share dealing reviews

4.88
Based on 9,361 reviews, last reviewed 5th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
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1%

Latest highest rating:

4

Great for starting your trading journey Offers a way for you to trade stock in major companies and funds with a small minimum trade size you can reduce the risks while starting out. A great ... Read more Reviewed on: 5th September 2025
D E's avatar
D E

Latest lowest rating:

1

Woeful customer service experience. Woeful customer service experience. They are proven liars about their free shares policy. I would not trust this company any further. Reviewed on: 25th March 2025
Andy Enrique's avatar
Andy Enrique

About this product

Freetrade offer a GIA (general investment account).

You get commission-free investing with Freetrade. You can manage your portfolio on iOS, Android, or your web browser. Make regular investments with a Freetrade GIA using Direct Debits and recurring orders.

Freetrade GIA reviews help you find out what it’s really like to be a customer. If you’ve used Freetrade before, you can also leave a review and share your experience.

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Freetrade Online share dealing reviews (9361)

Simple and easy to use

5
Very solid app, and effectively free to use for low volume, "buy and hold" investors. Brilliant daily newsletters too. Not pushy or faddy. Reviewed on: 15th April 2021

Best App to invest in Stocks

5
easy to use, super fast, constantly improving. One the best, if not the best app on the market for stock investing. Reviewed on: 15th April 2021

OUTSTANDING PLATFORM AND SERVICE!

5
Amazing and seamless sign up process, amazing range of stocks and funds even in the free account. Love it. Reviewed on: 15th April 2021

best value for money

5
Easy to use, plenty of stocks to choose from and free. All of that in the palm of your hand!! Reviewed on: 15th April 2021

Evolving access to great opportunities for the retail investor.

5
Over time this platform has grown so much and the access to more and more stocks keeps growing. Super easy to use platform with great investment account options! Reviewed on: 15th April 2021

5 star company

5
Great company, have used other companies but they take to long to process requests. No problems like that with freetrade. Customer service is great and they keep you updated with everything that happens. Great Reviewed on: 15th April 2021

Very convenient and no-hassle platform

4
It is very easy to use Freetrade for dealing in shares. The whole app is designed in a way to make trading easier. The app's appearance is also very minimalistic and classy, and with the dark mode on, the app looks awesome. The app also works very quickly, which gives a great user experience. Since its a relatively new company, it is still adding a lot of stocks that are not available on the app yet. But I am sure, they will quickly find a way to add those missing stocks. The customer service is great as the company replies to all the queries within a single day. I have emailed them more than 7 times and every time the reply was within a day. Lastly, they send an interesting article every single weekday which is great as it provides a lot of information about the UK market. I am a new trader and started trading just 20 days back. So the daily newsletter is very useful to me. Reviewed on: 15th April 2021

Easy, convenient, accessable

5
Freetrade allows me to deal in shares of companys quickly and easily -without having to pay for trades. It provides everyone a seat at the table when it comes to actively managing a stock portfolio. Reviewed on: 15th April 2021

5 Stars Company

5
Good service, professional and friendly. Reviewed on: 15th April 2021

Fantastic app

5
Very easy to use, great range of stocks, which is always growing, just a great company to bring trading to the public in a non intimidating format Reviewed on: 15th April 2021

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