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Freetrade: Online share dealing reviews

Name: Online share dealing
Rating: 4.88 (9361 reviews)

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4.88

Based on 9,361 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Great for starting your trading journey Offers a way for you to trade stock in major companies and funds with a small minimum trade size you can reduce the risks while starting out. A great ... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

Woeful customer service experience. Woeful customer service experience. They are proven liars about their free shares policy. I would not trust this company any further. Reviewed on: 25th March 2025

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About this product

Freetrade offer a GIA (general investment account).

You get commission-free investing with Freetrade. You can manage your portfolio on iOS, Android, or your web browser. Make regular investments with a Freetrade GIA using Direct Debits and recurring orders.

Freetrade GIA reviews help you find out what it’s really like to be a customer. If you’ve used Freetrade before, you can also leave a review and share your experience.

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Freetrade Online share dealing reviews (9361)

Quick and easy way to invest

Straight forward, simple interface and lots of companies to choose from. Reviewed on: 11th April 2021

Simple, innovative and just works!

I was worried that an app based platform would leave me wanting a webpage too but I was wrong. The app is simple to use, works well and makes investing simple. Opening and transferring have all been simple and quick processes too. There are obviously things that could improve the experience further but Freetrade are actively developing their solution so new things appear each month rather than once every 3 years like my old provider! Reviewed on: 11th April 2021

Excellent company

Great service, easy to use. Very economically friendly and I love it! Reviewed on: 11th April 2021

Great Start-Up Company

1. I appreciate that Freetrade have opened up fee-free investing to myself & others with a great minimalist app. 2. More features added will allow me to make full use of the service. At the moment there are a few really useful features not available. 3. Luckily for me I spent 2018/2019 studying how to invest during a recession, so by March 2020 I had quite a shopping list and the Freetrade team kicked into growth mode offering many more investments. 4. The team at Freetrade are awesome and have dealt with so much the past year, I would love to see this company become a solid business and keep their morals and customer focus. 5. Go Freetrade. Reviewed on: 11th April 2021

Clear and intuitive

Freetrade is the ideal platform for long-term investing for the following reasons: * Clear information and transparent fees * Intuitive app with simple UI * Great selection of US and UK stocks * Excellent and effective customer service Reviewed on: 10th April 2021

Best app

Best app for free trading in Uk Reviewed on: 10th April 2021

Not only a great app but a great company!

I am absolutely amazed by how well Adam and the rest of the team have been able to create a thriving community of individual investors sharing their knowledge with each other. There are many great investing app, but not a single one is that consumer-centric and honest with all of its users. I could go forever listing small examples of down-to-earth communications that really made me value this company (GameStop debacle comes to mind). Keep it up and don't loose your touch! Reviewed on: 10th April 2021

Easy and helpful share investment

Having had an interest in investing for the future and been put off by high fees, I came across Freetrade. With straightforward fees and an easy way to build up an investment portfolio, means it has proven to be very beneficial to me as an investment tool. Reviewed on: 10th April 2021

My first broken & my last one

The company itself has been crownfunded into exisistence. I started of with them in 2021 february. The app itself does have a lot of space for further development, but its in a perfect state for new comers like me. The comunity is amazing, everyone is very helpful, kind and always offer a hood discussion. Reviewed on: 10th April 2021

Great Platform For Beginners & Experts

Freetrade is an amazing platform for those learning to invest and offers a wide range of stocks free to purchase. The optional monthly premium fee of £9.99 is great value for money and allows you to trade in a wider range of stocks. I recently opened an ISA with them and wish I’d used a platform like Freetrade 10 years ago and I feel like I’m only beginning to learn the value of investing. Now looking in to transferring my pension pot across to take advantage of their new SSIP. Reviewed on: 10th April 2021

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