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Freetrade: Online share dealing reviews

4.88
Based on 9,361 reviews, last reviewed 5th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Great for starting your trading journey Offers a way for you to trade stock in major companies and funds with a small minimum trade size you can reduce the risks while starting out. A great ... Read more Reviewed on: 5th September 2025
D E's avatar
D E

Latest lowest rating:

1

Woeful customer service experience. Woeful customer service experience. They are proven liars about their free shares policy. I would not trust this company any further. Reviewed on: 25th March 2025
Andy Enrique's avatar
Andy Enrique

About this product

Freetrade offer a GIA (general investment account).

You get commission-free investing with Freetrade. You can manage your portfolio on iOS, Android, or your web browser. Make regular investments with a Freetrade GIA using Direct Debits and recurring orders.

Freetrade GIA reviews help you find out what it’s really like to be a customer. If you’ve used Freetrade before, you can also leave a review and share your experience.

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Freetrade Online share dealing reviews (9361)

Freetrade

5
I love freetrade because it is easy to use and the interface is intuitive and modern Reviewed on: 20th January 2021

Great!

5
Great! Trading made easy! Great! Great! Reviewed on: 20th January 2021

love it. super easy

5
amazing UX, super easy to use. love the refer a friend. Reviewed on: 20th January 2021

Super easy and great communication

5
Used freetrade for a couple years now (since launch). Since then, they've added thousands of stocks and still add more regularly, so it's great to see the progress that's been made. It's a slick, easy design that makes buying/selling and reviewing your portfolio super easy. Only request would be for more in-depth insights into your portfolio, but what's there already is adequate. Reviewed on: 20th January 2021

Freetrade is remarkable.

5
I joined freetrade just a little after my 19th birthday and since then have been impressed by their user interface and the smoothness of their platform. Their customer service is also a bonus and I’ve never found myself waiting days for an answer more like half an hour if that. Reviewed on: 20th January 2021

Love them

5
Super user-friendly app, clear FAQ’s/How To’s and a great way for beginners to start investing Reviewed on: 20th January 2021

Investing responsibly for everyone

5
Freetrade has opened my eyes to investing, and has done so in a respectful and trustworthy way. They do not try to push products and their customer service is friendly and relatable. Reviewed on: 20th January 2021

Love this app

5
Have made so much money using this app and recommended to loads if my friends and family. Thanks for the support and can't wait to make more money. Reviewed on: 20th January 2021

Great app, brilliant for investment - but early in it's life with expected gaps.

4
Great app! Market changing and it will lead to lower cost investments across the industry. Pricing for the paid plans are good, too - although as a Plus member I'd expect a SIPP to be included in the cost, as with the ISA. Support times are slow though - they need to get more people here OR invest in far more market leading automation tools. Reviewed on: 20th January 2021

Initiative App with great Community Experience

5
Have created an app, experience and community that weirdly doesn’t feel corporate or in it for the money. A breath of fresh air for investors who are new to the stock market. Reviewed on: 20th January 2021

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