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Freetrade: Online share dealing reviews

4.88
Based on 9,361 reviews, last reviewed 5th Sep 2025
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No new 1 star reviews
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1%
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1%

Latest highest rating:

4

Great for starting your trading journey Offers a way for you to trade stock in major companies and funds with a small minimum trade size you can reduce the risks while starting out. A great ... Read more Reviewed on: 5th September 2025
D E's avatar
D E

Latest lowest rating:

1

Woeful customer service experience. Woeful customer service experience. They are proven liars about their free shares policy. I would not trust this company any further. Reviewed on: 25th March 2025
Andy Enrique's avatar
Andy Enrique

About this product

Freetrade offer a GIA (general investment account).

You get commission-free investing with Freetrade. You can manage your portfolio on iOS, Android, or your web browser. Make regular investments with a Freetrade GIA using Direct Debits and recurring orders.

Freetrade GIA reviews help you find out what it’s really like to be a customer. If you’ve used Freetrade before, you can also leave a review and share your experience.

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Freetrade Online share dealing reviews (9361)

Free trading done right

5
Love the lightweight but powerful platform. Easy to find new stocks and see their performance over time. I started a (very affordable) ISA with them, will move over my Pension soon! Highly recommended for anyone wanting to get into the stock market. Reviewed on: 19th January 2021

Intuitive and informative app

5
Easy to use app that makes it easy to invest without hidden costs. Information is displayed really clearly which makes it simple to see performance of the whole portfolio and find new stock to watch / invest in. Adding cash to the account is easy to do and the customer support is great to. I’d recommend! Reviewed on: 19th January 2021

Quick and easy set-up

5
Very simple and easy to set up and use. Fair and clear. Not at all misleading Reviewed on: 19th January 2021

Was great but disappointed with lots of premium only shares now

4
The app is good and constantly improving, also customer service is excellent as they explain things very well. I do like the weekly emails with tips too. My only gripe is that recently I have noticed that many shares can only be purchased with a Pro (premium) account. I understand the commercial reasons for this but it has certainly restricted my buying power, as I don't feel I need pro. Reviewed on: 19th January 2021

British Bank Award Vote

5
Fantastc investment platform with very professional support. Reviewed on: 19th January 2021

The best low cost investment app!

5
Fantastic app and amazing development pace with the Freetrade app now including GIA, ISA and SIPP products. Great value across the product offering and amazing user interface. Well done Freetrade team! Reviewed on: 19th January 2021

Easy, simple, convenient

5
I feel like Freetrade made it really easy for me to invest as a new investor. Their customer service is always top notch, happy to help and respond quickly. I would recommend this app to anyone looking to start investing. Reviewed on: 19th January 2021

Democraticising Share Investment

5
Great product, nice effective User Interface. Great that it is seeing many people investing in shares (also through ISAs) that might otherwise not. Reviewed on: 19th January 2021

Really good and simple to use

4
Great app and very easy to use. Simple to track your shares performance and carry out trades. Gives useful updates for dividend payments. They need to implement a yearly summary print out for tax purposes. Currently tracking everything in app is not simple and organizing it all yearly is not straightforward. Would be 5 star with that. Reviewed on: 19th January 2021

Beautiful app for easy commission free trading

5
I use Freetrade to buy and sell trades from my phone. It's simply beautiful and easy to use. Reviewed on: 19th January 2021

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