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Freetrade: Online share dealing reviews

4.87
Based on 9,674 reviews, last reviewed 7th Apr 2026
98% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy investment and fractional shares Easy investment, fractional shares in some markets mean you can spread your budget into higher value shares without putting all your risk into it when... Read more Reviewed on: 7th April 2026
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D E

Latest lowest rating:

1

They're just not very good, RobinHood much better They're just not very good, RobinHood much better Reviewed on: 8th February 2026
Dee's avatar
Dee

About this product

Freetrade offer a GIA (general investment account).

You get commission-free investing with Freetrade. You can manage your portfolio on iOS, Android, or your web browser. Make regular investments with a Freetrade GIA using Direct Debits and recurring orders.

Freetrade GIA reviews help you find out what it’s really like to be a customer. If you’ve used Freetrade before, you can also leave a review and share your experience.

Freetrade Online share dealing reviews (9674)

Review of the Freetrade, Online share dealing:

Investing as easy as it should be

5
Freetrades, great selection, is stocks coming down the line, an experience that is simple, yet sophisticated enough and easy to invest through. Reviewed on: 15th December 2018

Game Changing

5
Easy to use, low cost, exactly what the UK needed. Reviewed on: 18th January 2021

Great company

5
Best platform on the market for dealing in shares/etfs Reviewed on: 18th January 2021

Great company with a fantastic and user-friendly platform

5
I have used Freetrade for a couple of years now and the cheap access to financial markets combined with their great customer service, user-friendly platform and the educational content they provide makes for an exceptional product offering! Reviewed on: 18th January 2021

The investor app the public deserves

5
Super intuitive app, clear costs. Technically stable and performant. Vibrant UI that is both intuitive and delightful. All the features you need to both get started as a new investor and to manage a more serious long term investment account. Reviewed on: 18th January 2021

It's great

5
Great to be investing with a company who actually take on board customer feedback and are continuously improving and adding features to their app. The more traditional brokers are nowhere near as good in this regard with updates months apart that are just "bug fixes". The forum is also excellent for news and tips Reviewed on: 18th January 2021

Great investment app

5
Customer service, UI, Stocks available... all. Great. Reviewed on: 18th January 2021

Great Value & Customer Service

5
As well as being a really cheap way to invest the customer services is great, very personalised and there are not many companies of this size where the Directors respond personally to issues and actually listen and respond to what customers ask for Reviewed on: 18th January 2021

Beautifully engineered

5
The app is a dream, the community enables discussion and the service is modern. Reviewed on: 18th January 2021

True Listeners

5
Brilliant! I have never before experienced a company who listen to their customers as well as Freetrade. Reviewed on: 18th January 2021

What an app!

5
An amazingly user friendly and intuitive app- makes it easy to invest for the beginner and caters to those who are looking for more Via the plus upgrade. Constantly adding great new features and the customer service is brilliant- nothing is ever too much trouble. Fantastic pioneering platform and a great team who put you first Reviewed on: 18th January 2021