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Geoffrey Insurance: Car insurance reviews

Name: Car insurance
Rating: 4.61 (296 reviews)

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4.16

Based on 296 reviews, last reviewed 26th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

85%

3 star

Latest highest rating:

5

THEY ARE VERY EASY TO WORK WITH, EVERYTHING IS LAID... THEY ARE VERY EASY TO WORK WITH, EVERYTHING IS LAID OUT CLEARLY AND EXTREMELY GOOD VALUE FOR MONEY Reviewed on: 5th September 2025

Latest lowest rating:

1

Avoid!! worst customer services i have ever seen! Avoid at all costs! This has to be the worst company to deal with over the phone and via email, no departments are linked and they are not even aware ... Read more Reviewed on: 26th January 2026

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About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

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Geoffrey Insurance Car insurance reviews (296)

Always there on the phone

Can always get through to these people on the phone. Renewal was cheaper than last years premium. What else can I say. Reviewed on: 22nd August 2018

Excellent Service

I took a policy with Geoffrey Insurance because it was cheap! And I expected to get what I paid for BUT on the 2 occasions I've had to contact them with regards to policy changes and a windscreen claim they have been nothing short of excellent. The call handlers have been efficient, knowledgeable, helpful and friendly and all my queries and requests have been handled professionally and expertly. I have certainly got more than I paid for and could not be happier with my product and service. I have no problem giving Geoffrey Insurance 5 stars and would recommend them to friends and family. Keep up the good work! Reviewed on: 22nd August 2018

First Class

Rewards loyalty, competetive and keeps their customers updated. Reviewed on: 22nd August 2018

Great service with great prices.

We've been with Geoffrey for a few years now. We always shop around for a good deal and Geoffrey always comes up with one - so we renew. Geoffrey do not penalise existing customers by offering better deals to new customers; they reward loyalty instead - and that's the way it should be. Reviewed on: 22nd August 2018

Great service

Quick response and rewards loyal customers Reviewed on: 22nd August 2018

Reasonably priced and easy to switch

What can i say? I have not had any claims so cannot comment on that, but any interaction I have had, I have found the staff friendly and helpful. Reviewed on: 22nd August 2018

Excellent service - 10 out of 10

Geoffrey insurance are really good because they are easy to access on line and they email you a fantastic video when your car insurance is due , which I particularly like. Reviewed on: 22nd August 2018

Great prices

You get a lot of car insurance for the money. Good customer service too Reviewed on: 22nd August 2018

Great service great prices

I had an accident they were very caring and helpful. Sorted my claim quickly and my renewal price after a claim was fabulous no complaints would recommend and intend to stay with them. Reviewed on: 22nd August 2018

Competitive prices, excellent customer service, trust them completely.

First class service and money saving quotes recommend to everyone . Reviewed on: 22nd August 2018

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