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Geoffrey Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 4.69 (289 reviews)

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4.15

Based on 289 reviews, last reviewed 24th Aug 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

86%

3 star

Latest highest rating:

5

No complaints No issues throughout year of insurance. Didn't need to make a claim so can't comment on the process. Price was competitive. I changed my vehicle two m... Read more Reviewed on: 10th January 2024

Latest lowest rating:

1

Poor Customer Service I have no issues with the insurance itself however their customer service is shocking as it their processes. Pray you never need to phone them! Don’t ... Read more Reviewed on: 24th August 2024

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About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

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Geoffrey Insurance Car Insurance reviews (289)

Great Company to Deal With!

Its been a long time since we dealt with an insurance company that we’re so helpful and easy to deal with. In a hard sell environment, they were a breath of fresh air! Shame we can’t give them more than 5 stars!!!! Reviewed on: 22nd August 2018

Excellent customer service

Knowledgable , Polite and helpful staff. Able to contact easily. Reviewed on: 22nd August 2018

Good value and excellent claims handling

Switched to Geoffrey in February, and had minor accident a month or so later. Entire claims procedure was handled extremely efficiently and personally. Have now transferred my wife's policy . Reviewed on: 22nd August 2018

Always there on the phone

Can always get through to these people on the phone. Renewal was cheaper than last years premium. What else can I say. Reviewed on: 22nd August 2018

Excellent Service

I took a policy with Geoffrey Insurance because it was cheap! And I expected to get what I paid for BUT on the 2 occasions I've had to contact them with regards to policy changes and a windscreen claim they have been nothing short of excellent. The call handlers have been efficient, knowledgeable, helpful and friendly and all my queries and requests have been handled professionally and expertly. I have certainly got more than I paid for and could not be happier with my product and service. I have no problem giving Geoffrey Insurance 5 stars and would recommend them to friends and family. Keep up the good work! Reviewed on: 22nd August 2018

First Class

Rewards loyalty, competetive and keeps their customers updated. Reviewed on: 22nd August 2018

Great service with great prices.

We've been with Geoffrey for a few years now. We always shop around for a good deal and Geoffrey always comes up with one - so we renew. Geoffrey do not penalise existing customers by offering better deals to new customers; they reward loyalty instead - and that's the way it should be. Reviewed on: 22nd August 2018

Great service

Quick response and rewards loyal customers Reviewed on: 22nd August 2018

Reasonably priced and easy to switch

What can i say? I have not had any claims so cannot comment on that, but any interaction I have had, I have found the staff friendly and helpful. Reviewed on: 22nd August 2018

Excellent service - 10 out of 10

Geoffrey insurance are really good because they are easy to access on line and they email you a fantastic video when your car insurance is due , which I particularly like. Reviewed on: 22nd August 2018

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