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GetSafe: Contents Insurance reviews

Name: Contents Insurance
Rating: 3.62 (13 reviews)

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3.08

Based on 13 reviews, last reviewed 15th Oct 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

54%

15%

3 star

2 star

31%

Latest highest rating:

4

Their app is very easy to use. Their app is very easy to use. The chat function is also helpful. The cost is very reasonable. Reviewed on: 15th October 2024

Latest lowest rating:

1

Very poor customer service I submitted a claim under my home insurance with Getsafe which was declined. I submitted a complaint to appeal the decision in September 23’. As at Ja... Read more Reviewed on: 21st January 2024

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GetSafe Contents Insurance reviews (13)

Their app is very easy to use.

Their app is very easy to use. The chat function is also helpful. The cost is very reasonable. Reviewed on: 15th October 2024

Very poor customer service

I submitted a claim under my home insurance with Getsafe which was declined. I submitted a complaint to appeal the decision in September 23’. As at Jan 24’, no reply and no final response despite chasing multiple times. pretty bad service and would never recommend. Reviewed on: 21st January 2024

Totally incompetent and disrespectful

GETSAFE did not process my claims and canceled my insurance. I had to get the Ombudsman involved for follow up and reimbursement. Do not recommend! Do not sign up! Reviewed on: 14th December 2023

Totally incompet company

Took over 6 weeks to START to deal with a very small claim. Very little response from them... gave up in the end.... Reviewed on: 6th December 2023

Getsafe - a new way

The good thing about Getsafe is you have all your dealings in an easy to use app. You can keep track of payments, check your claims and contact customer service on there. And they are very reasonable. My only complaint was that there limit for individual valuable items was fairly low, causing me not to renew, but I was happy with my customer service dealings when trying to work that out. Reviewed on: 5th September 2023

The Easy way

I really like how straight forward they make insurance and also at a much better cost than competitors. Appreciate being able to manage product on the app. Reviewed on: 31st August 2023

Very simple, very friendly, very good price.

Very simple, very friendly, very good price. The app is very simple to use, I recall the setting up of the policy being very easy in comparison to other companies, and contact via email with customer services has always been pleasant and helpful. Reviewed on: 24th August 2023