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Glasgow Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3134 reviews)

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4.96

Based on 3,134 reviews, last reviewed 12th Jul 2025

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent customer service I called to enquire about my loan and it turns out I hadn’t properly submitted the information. They took all the information over the phone and money... Read more Reviewed on: 12th July 2025

Latest lowest rating:

1

Dreadful service now Used to be a great service that looked after long serving members but now just treat you like muck Reviewed on: 7th August 2022

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About this product

Glasgow Credit Union loans can be used for any purpose including home improvements and debt consolidation.

With a Glasgow Credit Union loan, you can borrow up to £25,000. Once you’re a member, you can apply for a loan in app, online or by phone. You’ll need to save at least £10 per month into your Member Savings during the term.

Glasgow Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Glasgow Credit Union before, you can also leave a review and share your experience.

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Glasgow Credit Union Loans reviews (3134)

Responsive

GCU succeeded in digitising the loan process without losing the personal, helpful and responsive qualities that set it above all others no matter how good they are. Helped us all enormously during the Covid crisis. Reviewed on: 9th August 2021

Loan Application

Quick, efficient service to apply over the phone or online. Reviewed on: 9th August 2021

Very quick and easy to deal with.

What makes things so easy is you can communicate either by phone, web site or app. Reviewed on: 9th August 2021

Friendly and helpful

Took out a loan to help clear some debts and GCU couldn’t of been more helpful, easy to deal with Reviewed on: 9th August 2021

Amazing service!

Been with Glasgow credit union for maybe ten years! I love it for saving for Christmas and for loans when needed. Have absolutely no complaints about the service or the staff! I recommend to everyone too! Reviewed on: 9th August 2021

Excellent company

Easy to use start to finish Really recommend Reviewed on: 9th August 2021

Great service

Quick decision and regular updates and good customer service.. The new app is great also to keep up to date 24 hrs a day Reviewed on: 9th August 2021

Excellent customer service

Easy to use website and app. Excellent customer service Reviewed on: 9th August 2021

Helpful staff, friendly and reliable service

Nothing is ever a problem. Prompt response to any request or issues you may have. Reviewed on: 9th August 2021

Excellent

Can't ask for more, friendly happy staff who go out there way to help you,make sure you're happy with things, Excellent customer service Reviewed on: 9th August 2021

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