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Goodtogoinsurance.com: Travel insurance reviews

4.84
Based on 6,039 reviews, last reviewed 12th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Very helpfull add users when you phone up Very helpfull add users when you phone up Reviewed on: 12th January 2026
Graham G's avatar
Graham G

Latest lowest rating:

1

Should be renamed Not Good To Go I had to make two claims after my trip in May/June this year, one for a delayed trip back due to my first train being delayed. I was travelling overla... Read more Reviewed on: 11th November 2025
Diane C's avatar
Diane C

About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

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Goodtogoinsurance.com Travel insurance reviews (6039)

Great Value

5
We have used good to go insurance several times and have always received great customer service and excellent value for money Reviewed on: 20th September 2023

Very good, from my limited experience of the company.

5
Efficient and clear information. Reasonable pricing. I haven't ever had to make a claim so can't comment on that. Reviewed on: 20th September 2023

Cruise Insurance

5
Have used several times for cruises and the process is very easy as our details are saved in an account. Have been very helpful when P&O cancelled a cruise - let me transfer the policy to another cruise a year later. Have also had to cancel a cruise on medical grounds and claimed on the policy easily (although communication was poor and it took 6 weeks). Will be using them again for the future cruises we plan. Reviewed on: 20th September 2023

Helpful and understanding

5
Having had some health problems and being over 80, I had doubts whether I would be able to obtain appropriate travel insurance. However, Goodtogo go could not have been more helpful and understanding. Very usefully, they store information on their system which makes it ever easier to obtain a reliable quotation Reviewed on: 20th September 2023

Great insurance at excellent cost.

5
Great insurance cover for my medical needs and also winter sports cover at a very good affordable price with all the benefits. Will definitely use again for my overseas trips. Reviewed on: 20th September 2023

Best Insurance Ever

5
I am voting for Good To Go Insurance as I have 17 different health conditions, some minor, some major, but they are the only insurance company that will cover me at a reasonable price. I've used them for years and will continue to do so for as long as I can take holidays. Reviewed on: 19th September 2023

Excellent insurance

5
Excellent service and very easy to deal with. Reviewed on: 19th September 2023

Long Haul Travel

5
Although quite a while back I planned a trip to South Africa. However, I suffer from a number of different health issues, having approached a good number of travel Insurance companies I was left feeling quite despondent at the refusals I encountered. That was until I contacted Good To go Insurance. I contacted one of their representatives and with their help filled in the application form on-line. Nothing was to much trouble I received excellent advice and direction the end result being Travel Insurance. I have used them since and will continue to use them whether it be long haul or European travel. A big thank you! Reviewed on: 19th September 2023

Great price and easy to use

5
Goodtogoinsurance was very easy to use and came up with a great price for an 87 year old man travelling abroad. Their email with vital information including contact numbers and policy numbers saved me from having to print out reams of paper. The real proof of insurance is when you need to claim. I hope I don't have to do a review for that side of the business but I am confident that wolud be as good too. Reviewed on: 19th September 2023

Peace of Mind

5
We have used them for a few years now.Easy instructions online to follow.I have phoned them twice and they sorted our queries out for us. Reviewed on: 19th September 2023

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