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Goodtogoinsurance.com: Travel Insurance reviews

4.86
Based on 3,842 reviews, last reviewed 20th Oct 2024
33% increase in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good service allowing 30 days to decide was exc... Very good service allowing 30 days to decide was excellent no need to rush. I would certainly use again Reviewed on: 20th October 2024
Steve C's avatar
Steve C

Latest lowest rating:

1

great service. great service. very helpful. have used for years and very happy with the company. Reviewed on: 9th October 2024
Dreenagh F's avatar
Dreenagh F

About this product

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Goodtogoinsurance.com Travel Insurance reviews (3842)

Good to deal with

4
Right money and pleasant staff, phoned them with a possible claim and they were very helpful Reviewed on: 4th October 2024

Used them several times.

5
Used them several times. Brilliant for us oldies when other companies won't insure us. Decent prices too. Will use them again this year. Keeps us travelling in old age. Thank you. Reviewed on: 4th October 2024

Good to go and good to deal with

5
Extremely friendly and knowledgable staff. Brilliant product service. Reviewed on: 4th October 2024

Easy to deal with,good prices,Value for money.

5
Easy to deal with,good prices,Value for money. Reviewed on: 4th October 2024

My bad experience with goodTogoInsurance

1
My last contact with them, to purchase travel insurance for me & my husband’s Jamaica trip, I was so stressed out because of the fact that I developed another ailment, which was linked to my menopause condition and one I’d had before, after purchasing the insurance. And wanted to be honest and let the insurers know. I spoke to a Monica, who was obviously young and had no idea about menopausal conditions, every woman’s menopause is different, and the symptoms come and go. Because I couldn’t give her a definitive diagnosis, she said my policy was now invalid and she would have to talk to the underwriters and call me back the following Monday, the day we travelled. She didn’t call and I had to call, and was then told that my policy would be valid without the extra ailment… this was terrible customer service and why did I have to wait all weekend before finding out the decision of the underwriters? I will not use them again. Reviewed on: 4th October 2024

Positive experience

5
I was pleasantly impressed with the quality of the staff. Reviewed on: 4th October 2024

Good quality friendly team.

5
Good quality friendly team.Covered our essential items we were taking and medical care. Reviewed on: 4th October 2024

Very easy to arrange insurance even with our complex...

5
Very easy to arrange insurance even with our complex medical needs. Reviewed on: 4th October 2024

Helpful advisor, reasonable price

5
Helpful advisor, reasonable price Reviewed on: 4th October 2024

Excellent experience with this insurance when I got...

5
Excellent experience with this insurance when I got sick on holiday. Very helpful indeed Reviewed on: 4th October 2024

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