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Goodtogoinsurance.com: Travel insurance reviews

4.84
Based on 6,036 reviews, last reviewed 19th Oct 2025
94% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

medical conditions covered! They insure all my medical conditions at a reasonable price. Reviewed on: 19th October 2025
Caroline 's avatar
Caroline

Latest lowest rating:

1

An incompetent organisation. An incompetent organisation who promised a refund from a cancelled policy in September. Despite persistent phone calls the refund is still outstanding... Read more Reviewed on: 15th October 2025
David R's avatar
David R

About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

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Goodtogoinsurance.com Travel insurance reviews (6036)

Excellent customer service.

5
Excellent customer service. Easy to deal with. Got my on line account set up with little difficulty. Reviewed on: 20th August 2025

User friendly website, and quick insurance offered,...

5
User friendly website, and quick insurance offered, with nothing hidden. Reviewed on: 20th August 2025

Insurance for an extended holiday

5
Insurance for an extended holiday Great cost and simple to purchase. I just hope I don’t need to use it Reviewed on: 20th August 2025

Very helpful when l did my insurance by phone.

5
Very helpful when l did my insurance by phone. Reviewed on: 20th August 2025

Excellent customer service

5
When I made an error on my dates the chat agent was very quick and efficient at amending and issuing relevant refund Reviewed on: 20th August 2025

Get your insurance here

5
Very helpful, and gave great advice Reviewed on: 20th August 2025

helpful staff

5
I have found the staff very helpful when we initially look for insurance quotes/cover. Then when health issues have arrisen before we take the holiday , the staff explain the situation and offer alternative options. Reviewed on: 20th August 2025

took nearly 4 months for a simple claim for lost sun...

1
took nearly 4 months for a simple claim for lost sunglasses to be settled. Had to make formal complaint to IMGLOBAL. No information that Good To Go does not handle claims themselves. Reviewed on: 20th August 2025

Very Happy

5
Started using this company about 3 years ago and have been very happy with the service so will continue using them. Reviewed on: 20th August 2025

Easy peasy

5
Easy to apply for, delightful customer assistance and so helpful. Reviewed on: 20th August 2025

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