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GoSkippy: Car insurance reviews

Name: Car insurance
Rating: 1.7 (263 reviews)

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1.54

Based on 263 reviews, last reviewed 11th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

40% increase in 1 star reviews

in the past 90 days

10%

79%

Latest highest rating:

4

They were the cheapest option for us last year. They were the cheapest option for us last year. Never had to claim, but it got us through the year. Reviewed on: 5th September 2025

Latest lowest rating:

1

Do NOT get your car insurance from GoSkippy, I've be... Do NOT get your car insurance from GoSkippy, I've been with them for over 10 years, and now they are refusing me for next year, all because I reported... Read more Reviewed on: 11th December 2025

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About this product

GoSkippy is a UK insurance broker offering car insurance policies.

The cheapest way to get a quote from GoSkippy is online. There is an admin fee to buy a policy over the phone, which will be added to the annual policy arrangement fee. With GoSkippy, you can buy third party only, fire and theft or fully comprehensive policies.

GoSkippy car insurance reviews help you find out what it’s really like to be a customer. If you’ve used GoSkippy before, you can also leave a review and share your experience.

GoSkippy Car insurance reviews (263)

Review of the GoSkippy, Car insurance:

AVOID LIKE THE PLAUGE !!!!!!!!!

AVOID Go Skippy LIKE THE PLAUGE!!! First they sold me breakdown cover for £84 which my Van wasn't covered for as it was over 21 feet long (merc sprinter LWB). So when it broke down the RAC wouldn't move it because it should have been on a commercial breakdown policy, even though I took out business van insurance. It took from 5:30pm till 2am for the RAC to start to recover me home (4 hours to go). No fault of the RAC. All of Go Skippy offices were closed so there was no way of contacting them. At around midnight I got though to the Go skippy breakdown number only to be told that they were a contractor and hadn't had any new business from Go Skippy for a while. The contractor was nice enough gave me a number to ring but that was shut to. So much for 24hour help in an emergency. Go Skippy sold the wrong cover and all credit to the RAC they made a decision and got me home all be it at 6am. Then after around a month I sold the van and brought a car. Called Go skippy to change the policy over. They told me that they couldn't change it from a van to a car. Ok fair enough. So I canceled the van policy and took out a new car policy. I was told that a refund of over £400 was coming to me from the van policy. I called Go Skippy around 10 days later to see where my refund was and was told the the van policy was still active and they hadn't canceled it. They then tried to calculate the refund from that date not the date I had originally canceled it meaning less refund. After I lodge a complaint the call was listened to and the cheeky ******* said "as a GESTURE OF GOOD WILL we be giving you the amount promised to start with. How kind of them to give me what i was owed and promissed! Next they wanted a copy of driving licence so sent photo card copies. I received an email back say customer services were busy and would respond in 2-7 days time. 4-5 days pass and I get a text message saying that my car policy was canceled. I rang them within 10 minuets of receiving the text but all offices were closed. Rang them back the next morning and they said they couldn't reinstate the policy because because it was the next day. A cunning plan unfolds. All they needed was a code from the DVLA to confirm my licence was clean with no points, which it is. If they needed more information from me all they had to do was ask. I was waiting for their response which they said in an email from customer services could take 2-7 days. So I paid around £300 for 1 months car insurance (total cost for the year was £900ish. With them telling me I owed them £14 still after paying £300 a 1 month of cover. it gets worse... I then get a letter from them saying I owe £89.69. bringing the total cover for 1 month car cover up to around £400 !!!!!!!! I was told that I would receive a text with the underwriters details (Southern Rock) to complain to them. No details were ever received ! So they don't cancel you policy when you ask them to so they can charge you more. Then they cancel it when you don't want them to and then they charge you more.... Every thing with Go Skippy is a fight. I dread to think what they are like if you ever have to deal with a claim through them? Stay away and spend the extra £50 with a different insurer. It'll work out cheaper and the service will be a lot better. Been driving for 15 years, sometimes with more than one vehicle on the go and I have never had such bad service from an insurance company. Lets hope Southern Rock's customer service is better, that's if Go Skippy ever send me their details so I can escalate the complaint. Reviewed on: 7th December 2017

They were the cheapest option for us last year.

They were the cheapest option for us last year. Never had to claim, but it got us through the year. Reviewed on: 5th September 2025

Customer service with British staff whom you can und...

Customer service with British staff whom you can understand. prices very competitive Reviewed on: 5th September 2025

Excellent service and price.

Excellent service and price. Good communication throughout Reviewed on: 5th September 2025

Worst company to deal with.

Worst company to deal with. Say an amount of money then add on to that. Ask for phone recording as proof don't send it. Shocking wouldn't recommend this company at all. Reviewed on: 26th August 2025

Fees are Disgraceful

Shameful company. The fees they charge to make a 2 second change like swapping the number plate for a private plate are shocking. Clearly there to extorts money from people. No morals ! Reviewed on: 30th July 2025

Double charging, no care given to holding onto your...

Double charging, no care given to holding onto your money, no apology for their mistake. Absolutely disgusting behaviour and company would not recommend!! Reviewed on: 6th June 2025

RIP off company asking for full driving license hist...

RIP off company asking for full driving license history via DVlA within 28 days. Why do they need full history when they can check on the insurance data bases of any accidents and convictions, company needs to be reported Reviewed on: 19th May 2025

DO NOT USE THIS COMPANY, THIS COMPANY IS A DAYLIGHT...

DO NOT USE THIS COMPANY, THIS COMPANY IS A DAYLIGHT ROBBERY, MY POLICY NOT EVEN STARTED YET AND I WANT TO CANCEL IT, BECAUSE I DID NOT AGREE WITH THAIR TERM CONDITIONS, THEY INSURED MY VEHICLE FOR BUSINESS BUT I CANNOT USE IT FOR MY BUSINESS THIS IS STUPIDITY WHICH I HAVEN’T HEARD BEFORE. ANYWAY NOW WANT CANCEL IT BUT THEY DEMAND A CANCELLATION FEES, AND I DON’T UNDERSTAND WHY DO I HAVE PAY THIS BECAUSE TODAY IS 19th OF MAY AND MY INSURANCE SUPPOSED TO START ON 25th MAY 2025. SO AVOID AVOID AVOID THIS COMPANY. Reviewed on: 19th May 2025

Bunch of crooks

They made me cancel my insurance because it turned out that my other named driver held their licence for LONGER than I’d told them. Then theyre only giving back £434 out of £620 that I paid them. (Which Im still waiting for) Could be worse though. Imagine WORKING there. Reviewed on: 17th April 2025

Go skippy insurance is fraud, they are collecting mo...

Go skippy insurance is fraud, they are collecting money from innocent people Reviewed on: 16th April 2025

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