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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.74 (2061 reviews)

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4.74

Based on 2,061 reviews, last reviewed 25th Sep 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy application The application was easy to complete and the information was clear Reviewed on: 25th September 2026

Latest lowest rating:

2

Good jdjjd Good good Reviewed on: 2nd July 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

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Great Western Credit Union Loans reviews (2061)

I pay my loan through salary deduction ...

I pay my loan through my salary which makes it a very easy way to pay. It's been easy to do a top up too, as I required additional money recently to complete a building project. The portal is easy to use and the support from the team has been great. I've been a member for 2 years and trust the credit union and their ways of working. Reviewed on: 9th April 2026

Reply from Great Western Credit Union Hi JM, Thank you for such thoughtful feedback. We’re really pleased to hear that paying your loan through salary deduction has made things easier for you. It’s great to know you’ve found the member portal easy to use and felt well supported by our team. Hearing that you’ve trusted us over the past two years truly means a lot, looking after our members in a fair, reliable way is exactly what we’re here for.. Best wishes, Emily Response date: 14th April 2026

Excellent great and easy to use easy applying and ea...

Excellent great and easy to use easy applying and easy to complete Reviewed on: 8th April 2026

Reply from Great Western Credit Union Hi Dave, Thank you for your review. We’re really glad you found everything great and easy to use, from applying right through to completion. Making things simple and stress‑free for our members is something we care a lot about, so it’s lovely to hear this reflected in your experience. Best wishes, Emily Response date: 14th April 2026

The whole loan process is easy and unproblematic.

The whole loan process is easy and unproblematic. I have had various loans through them and have always found the experience quick and simple to do. Reviewed on: 8th April 2026

Reply from Great Western Credit Union Hi Sarah, Thank you so much for your lovely feedback! We're so glad we've been able to support you and that you've found our loan process to be quick and simple, that's great to hear! Best wishes, Emily Response date: 9th April 2026

Great customer service.

Great customer service. Trust the company. Reviewed on: 8th April 2026

Reply from Great Western Credit Union Hi Colleen, Thank you for sharing this. We’re really pleased to hear that our customer service has helped build your trust in us, that means a great deal. Looking after our members is at the heart of what we do, so we truly appreciate your kind words. If there's anything you think we could do better please feel free to get in touch and let us know, your feedback helps us to improve! Best wishes, Emily Response date: 14th April 2026

Simple and great communication quick and easy

Simple and great communication quick and easy Reviewed on: 8th April 2026

Reply from Great Western Credit Union Hi Amanda, Thank you for your feedback. We’re glad to hear you found everything quick, easy, and clearly communicated. We really appreciate you taking the time to share this with us. Best wishes, Emily Response date: 14th April 2026

I having problems getting onto the member portal

I having problems getting onto the member portal Reviewed on: 6th April 2026

Reply from Great Western Credit Union Hi Jade! Thanks for letting us know! Our friendly Member Engagement team will be very happy to help get this sorted for you. You can reach them by emailing [email protected] or calling 0117 924 7309. We're here Monday to Friday, 10am–2pm. Best wishes, Emily Response date: 9th April 2026

Consolidation my finance ..

Found it fairly hard to get a small loan for consolidating my finances. Great western credit union has help me all they way, start to finish.now I can breath a little better with a smaller monthly payment, Reviewed on: 2nd April 2026

Reply from Great Western Credit Union Hi Phillip! It's great to hear we could support you all the way through and help make your monthly payments more manageable. Giving our members the support they need is what we strive for! Best wishes, Emily Response date: 9th April 2026

Easy loan application

The application was straight forward and incredibly easy to do, however it wasn’t made clear that they had to receive the child benefit payment before they’ll give you the loan until after I’d signed everything over, so my only draw back would be to make that clearer much earlier on in the process Reviewed on: 2nd April 2026

Reply from Great Western Credit Union Hi Robyn, Thank you for sharing your feedback. It’s great to hear that you found the application straightforward and easy to complete. We also really appreciate you highlighting where the process could be clearer around receiving child benefit payments. We’re always looking for ways to improve our member journey, and feedback like this helps us do exactly that. Thanks again for taking the time to let us know. Best wishes, Emily Response date: 9th April 2026

Excellent customer service , easy to use application...

Excellent customer service , easy to use application process. Reviewed on: 1st April 2026

Reply from Great Western Credit Union Hi Nick, Thank you for taking the time to share your experience. It’s great to hear that our customer service stood out and that you found the application process simple and easy to navigate. Best wishes, Emily Response date: 14th April 2026

Great Team

GWCU are extremely fair and easy to deal with. I have never had any difficulty in any process. I would definitely recommend GWCU. Reviewed on: 1st April 2026

Reply from Great Western Credit Union Hi R N, Thank you for your lovely feedback. We’re really pleased to hear that you’ve found GWCU fair and we're glad that everything has run smoothly for you! Your recommendation really means a great deal to us, thank you for choosing and supporting your local credit union. Best wishes, Emily Response date: 14th April 2026

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Great Western Credit Union: Loans reviews

20% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Great Western Credit Union: Loans now

Great Western Credit Union Loans reviews (2061)

I pay my loan through salary deduction ...

Excellent great and easy to use easy applying and ea...

The whole loan process is easy and unproblematic.

Great customer service.

Simple and great communication quick and easy

I having problems getting onto the member portal

Consolidation my finance ..

Easy loan application

Excellent customer service , easy to use application...

Great Team

Review Great Western Credit Union: Loans now

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