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Habito: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.92 (1488 reviews)

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4.92

Based on 1,488 reviews, last reviewed 8th May 2026

96% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

I've used a few online mortgage brokers as a first-t... I've used a few online mortgage brokers as a first-time buyer and Habito was by far the best. Really easy to use, found me the best rate, and none of ... Read more Reviewed on: 15th April 2026

Latest lowest rating:

1

Communication was misleading and inconsistent I’d strongly recommend keeping the review factual and evidence-based rather than “naming and shaming” individual employees personally. Publicly accusi... Read more Reviewed on: 8th May 2026

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About this product

If you're looking for Habito mortgage broker reviews, welcome to Smart Money People. We collect reviews so that others can be better informed when making their financial decisions. Perhaps you've used Habito's innovative mortgage finding solution in the past? Please share a review of your own…comment on the process, the app, and anything else to do with your mortgage application process so that others can decide if Habito is right for them.

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Habito Mortgage Broker reviews (1488)

Great Service

Really efficient and helpful service from start to finish. Dashboard is simple to use and makes it easy to upload, with explainers on how if you are stuck. Chat is responded to quickly so questions and answers can be exchanged with ease, and support available along the way. Would definitely recommend to family and friends. Reviewed on: 10th March 2023

Exceptional Customer Service

Excellent service provided from initial contact onwards. Immediate response times to my queries, reassurance and wide selection of products to choose from. All topped off with good humour and a sense of being in good hands. I was also reassured by their commitment under the Data Protection Act and GDPR to ensure the security and confidentiality of my personal information...bank statements, passport etc, which if breached could cause serious issues. Thanks to my wonderful broker and the wider team for helping me on my journey to buying my forever home! Reviewed on: 10th March 2023

Remotgage

I recently used Habito's remortgage broker service, and I have to say I was thoroughly impressed with how easy and straightforward the process was. The team at Habito was incredibly helpful and knowledgeable, and they took the time to understand my needs and preferences before finding the perfect mortgage for me. Reviewed on: 9th March 2023

Making Mortgages Easy

There are bunch of well-known online-only brokers now. I picked Habito based on their decent reviews online. I did find the style of contact a bit annoying sometimes as the chat window is tiny, but the staff on my case were good and quick at answering questions so the only real hassle was scrolling up and down. I didn't hear anything back after uploading my final docs for a couple of weeks, so I chased my caseworker via chat, she replied minutes later and said she'd escalate it with the lender. The lender must be terrified of her because the next day I got my mortgage offer! I wouldn't hesitate to use Habito again, and would absolutely recommend to others. Reviewed on: 9th March 2023

Excellent customer service!

I have not seen any place make customers feel so comfortable through their mortgage journey! Reviewed on: 9th March 2023

Best broker I've used

Loved not having to leave my home to remortgage. The process was smooth and I was kept well informed throughout Reviewed on: 9th March 2023

First time using Habito and an excellent experience!

I decided to use Habito for my remortgage having not had a particularly positive experience with a traditional broker for my original mortgage. My advisor Jessica was excellent in finding a great deal that matched all my criteria so very happy with my experience with them, would recommend! Reviewed on: 9th March 2023

Brilliant service, quick and simple

Mortgage application promptly submitted with Habito, great service and instant online chatting throughout the service. Shoutout to Deepak who was our dedicated advisor, he was brilliant especially when I was unsure about using Habito. Reviewed on: 9th March 2023

Speedy, efficient, helpful

Can’t thank Jessica enough for all of her help so far. Buying a house for the first time is daunting but I’ve felt so confident in the help and advice I’ve received from my advisor. Reviewed on: 9th March 2023

Great company

Would recommend as they provide tailored services Reviewed on: 8th March 2023

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