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Habito: Mortgage Broker reviews

4.92
Based on 1,488 reviews, last reviewed 8th May 2026
96% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

I've used a few online mortgage brokers as a first-t... I've used a few online mortgage brokers as a first-time buyer and Habito was by far the best. Really easy to use, found me the best rate, and none of ... Read more Reviewed on: 15th April 2026
Rachel G's avatar
Rachel G

Latest lowest rating:

1

Communication was misleading and inconsistent I’d strongly recommend keeping the review factual and evidence-based rather than “naming and shaming” individual employees personally. Publicly accusi... Read more Reviewed on: 8th May 2026
Vinod Patel's avatar
Vinod Patel

About this product

If you're looking for Habito mortgage broker reviews, welcome to Smart Money People. We collect reviews so that others can be better informed when making their financial decisions. Perhaps you've used Habito's innovative mortgage finding solution in the past? Please share a review of your own…comment on the process, the app, and anything else to do with your mortgage application process so that others can decide if Habito is right for them.

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Habito Mortgage Broker reviews (1488)

Loved Habito

5
Fantastic and easy process applying for a mortgage with Habito, so convenient having direct messaging and online portal. Reviewed on: 4th April 2022

Very quick response, helpful and clear advice

5
This is 3rd time using Habito for remortgage requirement and have always found them very quick to respond and given helpful and clear advice. Would highly recommend Reviewed on: 4th April 2022

Great service - Especially with the live chat feature!

5
For me, and I'm sure many others, I didn't have the time to arrange a phone conversation and sort out my mortgage deal. With this in mind, Habito stood out from its competitors as it offers a live chat feature which meant I was able to get the help and advice I needed around my work and personal commitments. Furthermore, I had small conversations way out of typical working hours, such as at 9 pm. This flexibility really helped as sometimes things would pop in my head and being able to write them in the conversation meant I did not forget, and they were picked up on when the advisor was available. Regarding the deal itself, I am a numbers person so I did create my own spreadsheet one evening on all the rates offered by the banks along with their respective fees. This gained my confidence as I got the same figures which were recommended to me. Habito also provides a breakdown showing all the costs associated with a deal, along with how much of the mortgage will be paid off by the end of the fixed term. This makes sure similar deals can be differentiated. I also was shown lender-only deals which were nice to see as it gave me a great feeling of impartiality, I was dubious I might get recommendations that 'had the highest commission' but this clearly wasn't the case. All in all, the dealing was straightforward and I highly recommend it as from using Habito I incurred no additional cost but definitely made a much more informed decision to take out my mortgage, and the live chat feature really is a differentiating factor. Reviewed on: 4th April 2022

Easy to use, friendly service and great insight

5
Ravesh was great at dealing with my application. As a first time buyer I had no idea what I was doing but with research and a lot of input from Ravesh I was able to sort things quickly and efficiently Reviewed on: 4th April 2022

Best at peace of mind

5
As first time buyers we were all over the place trying to sort everything out but the guys at Habito have done an incredible job all the way - especially when it came to reassuring us at tough times. We were recommended Habito by friends and honestly if it depends on us we’ll recommend them to everyone else. Superb job! Reviewed on: 4th April 2022

Excellent before completion, mediocre after

2
Service before completion is stellar, both the mortgage brokering and the conveyancing services (Habito plus). However after completion things change drastically. From web-based interaction now we're back to call centres and staff that sound genuinely annoyed that you called. Reviewed on: 4th April 2022

Easy and convenient mortgage broker

4
There were a couple of snags, but nothing major and it was far more convenient and responsive than the mortgage broker I had used previously Reviewed on: 4th April 2022

Best deals coming fast and with great support.

5
Habito was incredible at finding me a great deal for my mortgage. They were fast, efficient and very professional. Reviewed on: 3rd April 2022

A hassle free experience

5
This took the mystery out of the mortgage booking world for me. A straightforward list of my best options at the best rates - and all completed online! Reviewed on: 3rd April 2022

Expert advice and great service

5
Used Habito now twice for remortgage services and will be my first (ang likely only) call next time. Service is comprehensive and easy to use and the agents are efficient and attentive as well as matching products to our needs from the whole of the market. Highly recommended! Reviewed on: 3rd April 2022

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