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Habito: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.92 (1488 reviews)

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4.92

Based on 1,488 reviews, last reviewed 8th May 2026

96% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

I've used a few online mortgage brokers as a first-t... I've used a few online mortgage brokers as a first-time buyer and Habito was by far the best. Really easy to use, found me the best rate, and none of ... Read more Reviewed on: 15th April 2026

Latest lowest rating:

1

Communication was misleading and inconsistent I’d strongly recommend keeping the review factual and evidence-based rather than “naming and shaming” individual employees personally. Publicly accusi... Read more Reviewed on: 8th May 2026

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About this product

If you're looking for Habito mortgage broker reviews, welcome to Smart Money People. We collect reviews so that others can be better informed when making their financial decisions. Perhaps you've used Habito's innovative mortgage finding solution in the past? Please share a review of your own…comment on the process, the app, and anything else to do with your mortgage application process so that others can decide if Habito is right for them.

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Habito Mortgage Broker reviews (1488)

Easy and personal

Very easy to use Habito to get a personalised recommendation Reviewed on: 26th March 2022

Quick and transparent process

Great service, quickly answered queries with knowledgeable answers. Reviewed on: 26th March 2022

Smooth and east service

The flexibility of using habito online meant I could work filling out forms and uploading information around work and family life. Our mortgage advisor was very knowledgable and understanding of my naïveté in this area. I will definitely use this service next time. Reviewed on: 25th March 2022

Incredibly helpful

Really pleased with the service, David was super efficient and helpful. So far the process has been smooth, hopefully we will get the mortgage we are applying for. Reviewed on: 25th March 2022

amazing personal and caring support

We have a Habito case worker called Sameer and he is incredibly supportive, informative and always quick to respond to our queries. We are forever grateful to him. Reviewed on: 25th March 2022

Excellent all around customer service!

Everyone has been great from start to finish, helping me along the way and being super patient. The platform is great too, intuitive and offers great user experience. Reviewed on: 25th March 2022

Arranging a remortgage with Habito

The whole process was quick, smooth and transparent. My mortgage expert, Joe, was responsive and found a good deal which suited our needs. I appreciated the information on deals considered and rejected, and the fact that Habito was transparent when other deal were available direct from lenders. The process of uploading supporting documents works really well and took a lot of the usual hassle out. Overall very impressed. Reviewed on: 24th March 2022

Faultless

I've used Habito for 2 mortgages and one re-mortgage. Always very help, quick to respond and get me a good deal without paying anything. Reviewed on: 24th March 2022

Quick, Friendly & Extremely Efficient Customer Service!!

Used Habito a year ago to source a BTL mortgage as our usual broker was unavailable. I was a little unsure at first but we had been given glowing recommendations to give them a go. Well, their whole service right from the start was unlike anything I’ve experienced! Our usual broker had amazing service but Habito’s was simply unreal - Being able to send documents and chat all through the online portal was a dream. We used them again for our residential mortgage in the summer and will be using them going forward on all our mortgages properties. The anxiety and paperwork when applying for a mortgage was massively reduced using Habito. Singing their praises to all - I have to buy more properties so I can use them again ! Reviewed on: 24th March 2022

Extremely quick replies

Replies to any queries were very quick. Information was explained clearly. Reviewed on: 24th March 2022

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