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Habito: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.92 (1488 reviews)

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4.92

Based on 1,488 reviews, last reviewed 8th May 2026

96% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

I've used a few online mortgage brokers as a first-t... I've used a few online mortgage brokers as a first-time buyer and Habito was by far the best. Really easy to use, found me the best rate, and none of ... Read more Reviewed on: 15th April 2026

Latest lowest rating:

1

Communication was misleading and inconsistent I’d strongly recommend keeping the review factual and evidence-based rather than “naming and shaming” individual employees personally. Publicly accusi... Read more Reviewed on: 8th May 2026

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About this product

If you're looking for Habito mortgage broker reviews, welcome to Smart Money People. We collect reviews so that others can be better informed when making their financial decisions. Perhaps you've used Habito's innovative mortgage finding solution in the past? Please share a review of your own…comment on the process, the app, and anything else to do with your mortgage application process so that others can decide if Habito is right for them.

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Habito Mortgage Broker reviews (1488)

Easy to use and great customer service

Have applied for mortgage and so far it has been very easy to use and communication is good as well. Our advisor is quick to answer any queries and mortgage deal recommended is the better than ones quoted by other brokers. All in all, great experience so far. Reviewed on: 15th April 2021

Unbelievably responsive... love it!

Love the chat experience, no queues or waiting on the phone. You get assigned a case handler so no need to repeat info. Couldn’t recommend Habito even more! Reviewed on: 15th April 2021

So far so good

I’m only at the submission stage but the team have been great so far Reviewed on: 15th April 2021

Easy to use service. Great communication

Very simple process to follow in order to get advice and support. Communication is excellent, queries answered quickly and professionally. Reviewed on: 15th April 2021

So helpful!

Amazing site, great people - they take the stress out of buying a house! Reviewed on: 15th April 2021

5-star service

We found the Habito experience top-notch. The virtual platform is incredibly effective, allowing you to easily keep track of all documents and correspondence, and the online chat with our mortgage advisor that both sides could dip in and out of was much more efficient than having to schedule telephone appointments. All done and dusted in less than a week - the other broker we went to wasn’t even able to offer us a first appointment in that time! Reviewed on: 15th April 2021

Will use them again

This is the second time we’re using them, the process is slick, user friendly and easy. On top of that their employees are really professional and we’ve received a vary good care Reviewed on: 15th April 2021

Unexpectedly pleasant experience

We were in a slightly complicated situation as I am in the process of moving jobs - so evidencing our income is difficult. We were also keen to go with a more ethical provider. Steven our advisor worked within these constraints and found a mortgage that looks like it will work for us. The convenience of online chat is great, but Steven also arranged a phone call with us to ensure everything was clear. Everything was dealt with very quickly. Highly recommended. Reviewed on: 15th April 2021

Helpful and resourceful

I was impressed with the resourceful service - my advisor Teddy as very helpful in explaining the requirements and found me a good deal which suited my purposes Reviewed on: 15th April 2021

Easy!

Easy, efficient, user friendly platform with great service Reviewed on: 15th April 2021

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