Hanley Economic Building Society's aim is to combine the traditions and roots of a mature organisation with the verve and efficiency of a modern business, by operating as a successful mutual organisation with high quality customer service at its core....
Read Full DescriptionHanley Economic Building Society's aim is to combine the traditions and roots of a mature organisation with the verve and efficiency of a modern business, by operating as a successful mutual organisation with high quality customer service at its core. Smart Money People is the place for Hanley Economic Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.
My recent experience of applying for a mortgage was made a good experience,the help I received throughout the process was flawless thanks to mortgage advisor jane longmore, I will be recommending the Hanley to my family & friends. Thanks
Nothing really could be better. Staff are always helpful and polite.
Always greeted with a lovely smile every time I visit a branch.
Reasonable service but poor opening hours at Newcastle and poor printing equipment too.
I'm a long standing member of the Hanley Economic Building Society as I had an account opened my my behalf by my great -granny in 1960. As the account hadn't been active of late I needed to verify my ID details for security reasons (which in itself...
Read moreI'm a long standing member of the Hanley Economic Building Society as I had an account opened my my behalf by my great -granny in 1960. As the account hadn't been active of late I needed to verify my ID details for security reasons (which in itself is reassuring) It was so good to talk to polite staff with a sense of humour. Well done to HEBS!
Opening an account and talking through my options with a knowledgeable friendly person is just what you need from your bank.
Many thanks to Debbie and her team in assisting us with the process of buying our first property. The communication and level of detail were excellent and any questions posed were answered promptly with care and dedication. Also, a nice personal touch...
Read moreMany thanks to Debbie and her team in assisting us with the process of buying our first property. The communication and level of detail were excellent and any questions posed were answered promptly with care and dedication. Also, a nice personal touch was to receive a congratulations card through the post after moving in.
Genuine and friendly staff that don't try to sell extra products.
Great service. Would like them to be open 6 days a week and open everyday at 9am in Newcastle.
I like the friendliness and helpfulness together with the professionalism of the staff.
Thoroughly helpful team to deal with and a very smooth procedure. Was assisted all the way throughout the mortgage application over the phone and by email. Great rates for first time buyers and would highly recommend to anyone looking for a first time...
Read moreThoroughly helpful team to deal with and a very smooth procedure. Was assisted all the way throughout the mortgage application over the phone and by email. Great rates for first time buyers and would highly recommend to anyone looking for a first time mortgage.
