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The Hanley Economic Building Society Reviews

Ratings based on 38 reviews Last review 6 days ago
4.97 / 5Amazing overall rating

The Hanley Economic Building Society's aim is to combine the traditions and roots of a mature organisation with the verve and efficiency of a modern business, by operating as a successful mutual organisation with high quality customer service at its...

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The Hanley Economic Building Society's aim is to combine the traditions and roots of a mature organisation with the verve and efficiency of a modern business, by operating as a successful mutual organisation with high quality customer service at its core. Smart Money People is the place for Hanley Economic Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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Your The Hanley Economic Building Society Reviews (38)

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17th November 2017

Outstanding customer support

I'm a long standing member of the Hanley Economic Building Society as I had an account opened my my behalf by my great -granny in 1960. As the account hadn't been active of late I needed to verify my ID details for security reasons (which in itself...

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I'm a long standing member of the Hanley Economic Building Society as I had an account opened my my behalf by my great -granny in 1960. As the account hadn't been active of late I needed to verify my ID details for security reasons (which in itself is reassuring) It was so good to talk to polite staff with a sense of humour. Well done to HEBS!

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4th November 2017

Excellent service and a calm, knowledgeable team

Many thanks to Debbie and her team in assisting us with the process of buying our first property. The communication and level of detail were excellent and any questions posed were answered promptly with care and dedication. Also, a nice personal touch...

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Many thanks to Debbie and her team in assisting us with the process of buying our first property. The communication and level of detail were excellent and any questions posed were answered promptly with care and dedication. Also, a nice personal touch was to receive a congratulations card through the post after moving in.

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2nd August 2017

Excellent experience for first time buyer

Thoroughly helpful team to deal with and a very smooth procedure. Was assisted all the way throughout the mortgage application over the phone and by email. Great rates for first time buyers and would highly recommend to anyone looking for a first time...

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Thoroughly helpful team to deal with and a very smooth procedure. Was assisted all the way throughout the mortgage application over the phone and by email. Great rates for first time buyers and would highly recommend to anyone looking for a first time mortgage.

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20th July 2017

Debbie Ward is a credit to the Hanley!

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My other half and I recently came to the Hanley looking for a shared ownership mortgage having been messed about by brokers. As I am a Paraplanner, I thought I could probably analyse the market myself!

Hanley had a very competitive rate so we decided we'd have a chat. The man I spoke to first (I can't recall his name sorry) was very helpful and we booked in to see a mortgage adviser.

From the moment we met Debbie she was warm and welcoming and guided us through the whole process expertly and as first time buyers that was such a relief. She kept us informed every step of the way and even though we haven't moved in yet (we complete on 26th July) she's always been on hand to answer questions and even give the lazy solicitor a nudge or two!

She has been fantastic and a real asset to the Hanley's team. We can't thank her enough for guiding us through what can be a stressful and emotional journey.

I'd have no hesitation in recommending the Hanley to anyone. Such a great experience which I can only sincerely thank Debbie for.