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Hanley Economic Building Society: Mortgages reviews

4.81
Based on 313 reviews, last reviewed 12th Jan 2026
400% increase in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Professional and expert mortgage service The Hanley provided the right product that was exactly what we needed. Jane Longmore who navigated the whole process for us made the experience fabulo... Read more Reviewed on: 12th January 2026
S M's avatar
S M

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025
Neil L's avatar
Neil L

About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

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Hanley Economic Building Society Mortgages reviews (313)

Superb

5
Both my sister and I used the Hanley Economical for our first mortgages and would in no doubt recommend Debbie to anyone, she was really helpful and made what is a very stressful process easy. Thanks Debbie. Reviewed on: 26th July 2017

Debbie Ward is a credit to the Hanley!

5
My other half and I recently came to the Hanley looking for a shared ownership mortgage having been messed about by brokers. As I am a Paraplanner, I thought I could probably analyse the market myself! Hanley had a very competitive rate so we decided we'd have a chat. The man I spoke to first (I can't recall his name sorry) was very helpful and we booked in to see a mortgage adviser. From the moment we met Debbie she was warm and welcoming and guided us through the whole process expertly and as first time buyers that was such a relief. She kept us informed every step of the way and even though we haven't moved in yet (we complete on 26th July) she's always been on hand to answer questions and even give the lazy solicitor a nudge or two! She has been fantastic and a real asset to the Hanley's team. We can't thank her enough for guiding us through what can be a stressful and emotional journey. I'd have no hesitation in recommending the Hanley to anyone. Such a great experience which I can only sincerely thank Debbie for. Reviewed on: 20th July 2017

Outstanding

5
Excellent service - across both my savings and mortgage products. Reviewed on: 28th April 2017

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