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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (298 reviews)

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4.81

Based on 298 reviews, last reviewed 11th Apr 2025

1157% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Local company with fantastic staff. Local company with fantastic staff. Reviewed on: 11th April 2025

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

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Hanley Economic Building Society Mortgages reviews (298)

Efficient, proffessional and approachable

Jane Longmore was our mortgage advisor. The time and dedication she put into our matter was impressive. She kept us updated throughout, kept our mind at ease and was just a joy to chat things through with. I would definitely recommend her to friends and family looking for mortgage advice. I would also recommend Alastair (financial advisor) who dealt with our life insurance in a very swift manner. Reviewed on: 27th July 2018

Integrity personified.

Spoke to Jane Longmore at length today about a possible remortgage. Although I was extremely satisfied with the deal being offered, Jane did state that my current provider may be able to offer a better deal, as many mortgage providers offer preferential rates to existing customers. I took Jane's advice and was able to shave 1.6% off my current interest rate, at no extra cost. I cannot praise Jane highly enough for her integrity, honesty and professional manner. I will certainly be recommending her services to all my family & friends. Reviewed on: 24th April 2018

Excellent service

My recent experience of applying for a mortgage was made a good experience,the help I received throughout the process was flawless thanks to mortgage advisor jane longmore, I will be recommending the Hanley to my family & friends. Thanks Reviewed on: 27th March 2018

Reply from Hanley Economic Building Society Thank you for the wonderful feedback of your experience :) Response date: 29th August 2018

Excellent service and a calm, knowledgeable team

Many thanks to Debbie and her team in assisting us with the process of buying our first property. The communication and level of detail were excellent and any questions posed were answered promptly with care and dedication. Also, a nice personal touch was to receive a congratulations card through the post after moving in. Reviewed on: 4th November 2017

Excellent experience for first time buyer

Thoroughly helpful team to deal with and a very smooth procedure. Was assisted all the way throughout the mortgage application over the phone and by email. Great rates for first time buyers and would highly recommend to anyone looking for a first time mortgage. Reviewed on: 2nd August 2017

Superb

Both my sister and I used the Hanley Economical for our first mortgages and would in no doubt recommend Debbie to anyone, she was really helpful and made what is a very stressful process easy. Thanks Debbie. Reviewed on: 26th July 2017

Debbie Ward is a credit to the Hanley!

My other half and I recently came to the Hanley looking for a shared ownership mortgage having been messed about by brokers. As I am a Paraplanner, I thought I could probably analyse the market myself! Hanley had a very competitive rate so we decided we'd have a chat. The man I spoke to first (I can't recall his name sorry) was very helpful and we booked in to see a mortgage adviser. From the moment we met Debbie she was warm and welcoming and guided us through the whole process expertly and as first time buyers that was such a relief. She kept us informed every step of the way and even though we haven't moved in yet (we complete on 26th July) she's always been on hand to answer questions and even give the lazy solicitor a nudge or two! She has been fantastic and a real asset to the Hanley's team. We can't thank her enough for guiding us through what can be a stressful and emotional journey. I'd have no hesitation in recommending the Hanley to anyone. Such a great experience which I can only sincerely thank Debbie for. Reviewed on: 20th July 2017

Outstanding

Excellent service - across both my savings and mortgage products. Reviewed on: 28th April 2017

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