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Haysto: Specialist Mortgage Broker reviews

4.96
Based on 448 reviews, last reviewed 2nd Oct 2025
88% decrease in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Haysto team is magic ! Haysto team is magic !!! Many thanks for Jamie who handled my case from beginning to the end with prompt assistance with mortgage extension. Couldn’t ... Read more Reviewed on: 2nd October 2025
Mateusz S's avatar
Mateusz S

Latest lowest rating:

1

Haysto recommended I go with a solicitor who wasn’t... Haysto recommended I go with a solicitor who wasn’t on my lenders panel, this incurred huge financial and emotional costs on me and an ongoing period ... Read more Reviewed on: 19th February 2025
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Emily

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Haysto Specialist Mortgage Broker reviews (448)

Efficient - good customer service.

5
Efficient - good customer service. Reviewed on: 31st March 2025

Amazing service

5
Great, clear and responsive service throughout! Reviewed on: 30th March 2025

Haysto are friendly, responsive and professional.

5
Haysto are friendly, responsive and professional. The online portal is an excellent resource and leaves you feeling confident and comfortable in what can be a stressful process. The team were able to quickly ascertain my needs and sourced me a mortgage very quickly. Great. Reviewed on: 30th March 2025

We cannot recommend Haysto enough!

5
We cannot recommend Haysto enough! We turned to Haysto after reading positive reviews and having been let down by our previous mortgage broker. We didn’t think it would be possible to get a DIP let alone a mortgage offer but Haysto smashed it within 4 weeks. A big shout out to Richard, Shannon, Glynn and especially Jamie who was on hand to answer all my questions. The portal is really easy to use and is great for keeping track of the progress. Thanks again Haysto for making our home owner dreams come true :) Reviewed on: 29th March 2025

Fantastic support for an older buyer

5
It was a fantastic experience working with Haysto from start to finish. As an older buyer, it was important to have excellent advice on the best mortgage. Everything about the Haysto experience was excellent, with a great online platform to take us through the steps in securing the mortgage. It was a total package, including support for conveyancing and insurance. I would recommend Haysto to anyone looking for a mortgage! Reviewed on: 28th March 2025

Stunned and gobsmacked!

5
I honestly can't rate Haysto highly enough. I am still in shock that they have found us a mortgage with a high street bank! We came to Haysto as while my husband has an excellent credit rating, mine has been teetering between poor and the low end of fair forever. We are both first time buyers, at the ripe old age of 45! For background, I was on a DMP and as a result accrued some defaults, all of which were settled in 2020, but still remain visible on my credit file. My current credit utilisation is pretty high too. So, we randomly looked for 'poor credit mortgages' online and here we are. Reece gave us the warmest welcome as our first point of contact and I instantly knew that we were in safe hands. After the initial call, we were allocated to our mortgage broker Sam, who explained the process. Sam got us an AIP fairly quickly from Nationwide, who was the fourth hight street lender that he went to for us (the first three rejected, based on my credit information). The portal has been an absolute godsend too as we have been able to upload and view documents in an instant. Long story short, today we received a mortgage offer from Nationwide for the exact terms of the AIP. Long story short, we saw a house on Friday, put an offer in the same day, offer accepted the following Tuesday and mortgage offer received today, the following Friday. Offer is literally three days from application. Everyone that we have dealt with has played an incredible role in making what we thought was the impossible, possible! Shout outs to Reece, Sam, Tabbi & Charley. Our experience has been flawless. Yes, there are free brokers out there, but the fee is worth its weight in gold. Worth it for the work the team put in. Worth it for the confidence and reassurance the teams provide and worth it for the expert skills and knowledge. Honestly, I need to lie down, my adrenaline is out of control. Thank you Haysto. You really have changed our lives. No more rent after 20+ years in the game. Reviewed on: 28th March 2025

Amazing customer service!

5
From start to finish I felt reassured and supported through the whole process all the team working with me were friendly and approachable Reviewed on: 28th March 2025

I’m so grateful to Haysto for their hard work.

5
I’m so grateful to Haysto for their hard work, speed, and support in helping me secure a mortgage. The whole team was incredibly efficient, responsive, and made what can be a stressful process feel smooth and manageable. They truly went above and beyond to guide me every step of the way. I highly recommend Haysto to anyone looking for a mortgage—especially if your situation is a little more complex. Thank you Haysto for making my dream to come reality with you. Reviewed on: 28th March 2025

Thorough,informative,professional and pleasant

5
Thorough,informative,professional and pleasant Reviewed on: 28th March 2025

good communication from start to finish.

5
good communication from start to finish. couldn't ask for better. Reviewed on: 28th March 2025

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