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Haysto: Specialist Mortgage Broker reviews

4.96
Based on 446 reviews, last reviewed 20th May 2025
71% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

After a very difficult time trying to navigate getti... After a very difficult time trying to navigate getting a sole mortgage and all the hurdles I was coming against I was recommended Haysto. I was a litt... Read more Reviewed on: 20th May 2025
Lianne s's avatar
Lianne s

Latest lowest rating:

1

Haysto recommended I go with a solicitor who wasn’t... Haysto recommended I go with a solicitor who wasn’t on my lenders panel, this incurred huge financial and emotional costs on me and an ongoing period ... Read more Reviewed on: 19th February 2025
Emily's avatar
Emily

About this product

Haysto Specialist Mortgage Broker reviews (446)

Review of the Haysto, Specialist Mortgage Broker:

Haysto help make the impossible possible!

5
Haysto were fantastic at helping us achieve what we thought was impossible on our dream house that needed a new roof! A bigger brand bank who we had our current mortgage with really messed us around. They told us we had to find the money to buy our house before we could get a mortgage and then fix the roof. Only then would they give us a mortgage. It was a ridiculous situation and we were at our lowest. When we thought all was lost we found Haysto. Fortunately they had an exceptional team who were efficient, hard working and excellent at customer service. Sadly the house we wanted got pulled off the market, but Haysto were really supportive at that difficult time. They were true to their word of no mortgage no full fee and they still kept our case open should the situation change. If you want a broker who is honest, hard working, patient with you and all that the house buying process brings as well as reassuring I suggest you use Haysto! We will be using them again 100%! Thanks Brad for all your help and kindness, when the next dream home come we’re calling you! Reviewed on: 19th February 2025

Excellent fast service good communication very helpf...

5
Excellent fast service good communication very helpful staff very pleased with service and happy to be buying our new home would recommend to anyone fantastic Reviewed on: 19th March 2025

Haysto helped us get a mortgage offer when we were p...

5
Haysto helped us get a mortgage offer when we were pretty much told we could not. The team communicated regularly and were all very approachable. I would definitely recommend this company to anyone else looking to get a mortgage offer especially if there is a complex history such a poor credit reports etc Reviewed on: 19th March 2025

Excellent Staff, Excellent Service

5
All staff have been extremely helpful, and knowledgeable, throughout our mortgage process so far. We have received a mortgage offer that was delivered in excellent time, and the team have always been on hand to answer any queries that we have. Our Mortgage Advisor, Ermira Koleci, has been especially helpful in ensuring the process is as stress-free as possible for us. Reviewed on: 18th March 2025

After years of trying to get a mortgage with no one...

5
After years of trying to get a mortgage with no one else willing to help I’ve just bought a house thanks to Haysto thank you soo much you have made my year Reviewed on: 18th March 2025

World class

5
Haysto are in constant contact to keep you up to date with the progress they make for you Reviewed on: 18th March 2025

First time mortgage and remortgage heroes!

5
When I was a first time buyer with a complicated mortgage, it was super stressful. Then I found Haysto and it all became so easy and simple. They got me my first mortgage with ease and with amazing communication. Every person I spoke to seemed knowledgeable and easy to speak to. Two years later it’s time for me to remortgage, I got assigned back to my old case workers and it’s been like talking to old friends - once again, they sorted me a mortgage as easy as the last time, even though my situation had changed! A simply fantastic company! Will recommend to anyone and everyone. Reviewed on: 18th March 2025

A dream factory not a mortgage broker

5
Oh my gosh! I can't believe it - genuinely feels like I've won the lottery. After YEARS of being in the financial mire of being seen as "worthy" following a tricky relationship break up and constantly fighting to prove myself I finally feel seen! I was lead down a garden path by L&C who gave me an AIP allowing me to put an offer in on my dream home only to then be ignored and told I couldn't get a mortgage...devastated. I did some searching and found Haysto, wary but desperate (no offence) I made the call 4 days later (inlcuding a weekend) I have a mortgage offer and my dream home has a SOLD sign - guess what - ITS MINE! It absolutely wouldn't have been possible without Jamie and Tabbi. Jamie was so patient and let my neurotic side flourish and I'm forever grateful. Thank you so much! You're a dream factory not a mortgage broker. Reviewed on: 18th March 2025

10/10 for customer service and getting results!

5
Overall, I would say my mortgage expert has been the best. prior to meeting Ermira, I had dealt with unprofessional and lack of updates from previous brokers. But Ermira not only got me my offer but kept me in the loop! Reviewed on: 18th March 2025

Excellent service throughout

5
Excellent customer service, very friendly and informative staff members. Nothing ever seemed to much trouble and a very fast turn around. Reviewed on: 15th March 2025

Can’t thank Haysto enough I couldn’t get a mortgage...

5
Can’t thank Haysto enough I couldn’t get a mortgage with any1 due to arrears on my file so I connected with haysto and they’ve been brilliant from start to finish very quick response overwhelming with them. Can’t thank them enough. Had like to say a big thank you to tom he’s been great. And to all the haysto team thank you. Reviewed on: 14th March 2025