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Haysto: Specialist Mortgage Broker reviews

Name: Specialist Mortgage Broker
Rating: 4.96 (449 reviews)

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4.96

Based on 449 reviews, last reviewed 23rd Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

excellent from start to finish, all staff that helpe... excellent from start to finish, all staff that helped me were aware of extenuating circumstances that I found myself under and they were very supporti... Read more Reviewed on: 23rd October 2025

Latest lowest rating:

1

Haysto recommended I go with a solicitor who wasn’t... Haysto recommended I go with a solicitor who wasn’t on my lenders panel, this incurred huge financial and emotional costs on me and an ongoing period ... Read more Reviewed on: 19th February 2025

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About this product

Haysto Specialist Mortgage Broker reviews (449)

Review of the Haysto, Specialist Mortgage Broker:

Stunned and gobsmacked!

I honestly can't rate Haysto highly enough. I am still in shock that they have found us a mortgage with a high street bank! We came to Haysto as while my husband has an excellent credit rating, mine has been teetering between poor and the low end of fair forever. We are both first time buyers, at the ripe old age of 45! For background, I was on a DMP and as a result accrued some defaults, all of which were settled in 2020, but still remain visible on my credit file. My current credit utilisation is pretty high too. So, we randomly looked for 'poor credit mortgages' online and here we are. Reece gave us the warmest welcome as our first point of contact and I instantly knew that we were in safe hands. After the initial call, we were allocated to our mortgage broker Sam, who explained the process. Sam got us an AIP fairly quickly from Nationwide, who was the fourth hight street lender that he went to for us (the first three rejected, based on my credit information). The portal has been an absolute godsend too as we have been able to upload and view documents in an instant. Long story short, today we received a mortgage offer from Nationwide for the exact terms of the AIP. Long story short, we saw a house on Friday, put an offer in the same day, offer accepted the following Tuesday and mortgage offer received today, the following Friday. Offer is literally three days from application. Everyone that we have dealt with has played an incredible role in making what we thought was the impossible, possible! Shout outs to Reece, Sam, Tabbi & Charley. Our experience has been flawless. Yes, there are free brokers out there, but the fee is worth its weight in gold. Worth it for the work the team put in. Worth it for the confidence and reassurance the teams provide and worth it for the expert skills and knowledge. Honestly, I need to lie down, my adrenaline is out of control. Thank you Haysto. You really have changed our lives. No more rent after 20+ years in the game. Reviewed on: 28th March 2025

Excellent service throughout

Excellent customer service, very friendly and informative staff members. Nothing ever seemed to much trouble and a very fast turn around. Reviewed on: 15th March 2025

Can’t thank Haysto enough I couldn’t get a mortgage...

Can’t thank Haysto enough I couldn’t get a mortgage with any1 due to arrears on my file so I connected with haysto and they’ve been brilliant from start to finish very quick response overwhelming with them. Can’t thank them enough. Had like to say a big thank you to tom he’s been great. And to all the haysto team thank you. Reviewed on: 14th March 2025

Staff helpful and friendly will recommend

Staff helpful and friendly will recommend Reviewed on: 14th March 2025

Great customer service.

Great customer service. Always available to assist with any questions or queries. Reviewed on: 14th March 2025

Had an amazing experience with haysto, after having...

Had an amazing experience with haysto, after having a terrible one with l+C- they got us a mortage offer through so quickly we couldn't believe it! They updated us daily and made sure we were happy throughout with our service Reviewed on: 14th March 2025

A very professional from the whole team.

A very professional service given from the whole team. Nothing was too much trouble for them. Ours was not the most straightforward of circumstances but Haysto had every confidence from the beginning that they could get us the right mortgage and they did! Reviewed on: 14th March 2025

I was shocked how I have tried many mortgage brokers...

I was shocked how I have tried many mortgage brokers and they charged me but couldn’t get me mortgage because I had defaults on my bounce back loan, being half PAYE and half self employed it became almost impossible, then I googled specialist mortgage brokers and Haysto popped up, I read a lot of reviews and I felt hopeful, filled with my contact details and Jordan called me, I was still not convinced because of the the previous mortgage brokers have told me, but Jordan reassured me that they could help, within 3 working days, I was offered mortgage with high street bank wow, what a great news the whole team are professional, friendly and helpful very fast, good communication and fantastic customer service and support. They held my hand all the way The process . Many thanks to you. Keep up with your amazing work . Reviewed on: 13th March 2025

5star Review

Everyone on the Haysto team was absolutely brilliant and helped us every step of the way , from the moment we started we knew we had picked a good company to use . Friendly staff , fast responses very clear and easy to understand Reviewed on: 13th March 2025

We never imagined we would get a mortgage.

We never imagined we would get a mortgage. Haysto took the time to explore our options, find the right deal and explained everything to us. Their dashboard helped us stay in control and helped us navigate the strange world of mortgages. Everyone at Haysto is wonderful. Shout out to Albion for his expert guidance! Reviewed on: 13th March 2025

They have made our dream come true!

They have made our dream come true! Great team of people (shout out to Daniel, Paul and Richard) working tirelessly on hopeless cases. We're eternally grateful for all their effort to find us a lender. Reviewed on: 12th March 2025

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