Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.81 (1578 reviews)

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4.84

Based on 1,578 reviews, last reviewed 26th Jan 2026

24% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Happy & Friendly Was dealt with efficiently & professionally by Kacey. She explained everything in detail. She was happy & friendly & it was a pleasure dealing with he... Read more Reviewed on: 26th January 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1578)

Excellent customer service!

Absolutely brilliant, friendly and knowledgeable customer service. Thank you Reviewed on: 1st March 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 2nd March 2022

Dealt with by a friendly and knowledgeable assistant.

The assistant knew exactly what I was asking and was able to deal with it quickly and efficiently Reviewed on: 28th February 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 2nd March 2022

Opening new savings accounts

Friendly and efficient service in the Lutterworth branch Reviewed on: 25th February 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 2nd March 2022

Local, friendly staff

I really appreciate that I can go into the branch and talk to a person. The staff are so helpful. I don’t like the type of accounts where there is not a real person to ask for help if there is a problem. Reviewed on: 23rd February 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 2nd March 2022

Excellent customer service and a fair rate of interest

Helpful efficient service from a friendly member of staff Reviewed on: 22nd February 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd February 2022